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NHS Liverpool CCG has been at the forefront of implementing telehealth for patients with chronic obstructive pulmonary disease (COPD), chronic heart failure and diabetes.
As the world’s largest publicly-funded health service, the NHS offers a comprehensive system of healthcare for all UK residents. It employs over 1.7 million people and deals with around 1 million patients every 36 hours.
With NHS providers spending more than £5bn a year on temporary staff, providers like Norfolk and Norwich University Hospitals Foundation Trust (NNUH) have partnered with NHS Shared Business Services (NHS SBS).
Achieving excellence in frontline citizen services.
Sopra Steria has transformed the visa application journey by combining its proven process management skills with an ambitious and innovative technology approach.
How Harrow Council has benefitted from expert support to build trust and demystify Digital Ethics.
Just outside the M25, north of London, a digital innovation has taken place that could form a blueprint for the future of public services.
How Sopra Steria transformed one of Broxbourne Council’s most painful customer and staff experiences into a 24/7 automated success story.
The first flight of the new Airbus A350 XWB, on 14 June 2013, was widely hailed at this year’s Salon du Bourget air show. The Sopra Steria Aeroline teams played an active role in this success.
Transforming IT project management with a focus on continuous improvement based on performance measurement and benchmarking.
Sopra Steria Consulting collaborates with Airbus Procurement Operations to improve the Airbus supply chain – enabling its strategic suppliers and meeting its increased delivery commitment.
The global leader in optimised resource management (water, energy, waste management, etc.), Veolia began its Digital Transformation in 2015, by modernising its workstations and digitisating its service offers.
The Client is currently the largest omnichannel distributor of consumer electronics and household appliances by number of outlets in Italy.
The Client is a Supermarket chain which specializes in smaller size retail locations enabling the company to deliver both the assortment and quality assurance characteristic of large distributors and the experience of a local shop.
The future of railway stations, as key components of the city, needs to be reviewed with a systematic approach. The railway station should serve as a well-connected and “centre of gravity” for the daily life of citizens, fostering commercial and social ties under a feeling of security.
Enabling consistency and cost reduction with fine-tuned and standardised processes, through the implementation of the Oracle Retail Merchandising System.
Collaborative transition of a leading UK fashion retailer's back-end mainframe to reside within IBM’s zCloud environment, reducing risk, providing resilience, enabling demand flexibility and providing disaster recovery.
Transforming IT support and rolling out new technologies to transition a leading retail group into a digital-first organisation that delights its customers.
SFR (Société française du radiotéléphone) is a French telecommunications company that provides voice, video, data, and internet telecommunications and professional services to both consumers and businesses.
Morrison Utility Services (MUS) is the UK’s leading utility services provider. It works with blue chip utility companies across the electricity, gas, rail, telecoms and water sectors on the upgrade and maintenance of their infrastructure and networks – including electricity substations, water and gas pipes, electricity and telecoms cables and metering.
We worked alongside MUS to create 150,000 Safe Dig packs, and have introduced ground-breaking Robotic Process Automation (RPA) technology to automate manual work.
Kent Fire and Rescue Service (FRS) is responsible for delivering fire and rescue services to more than 1.8 million people in Kent.
Sopra Steria has been working with Royal London Group since June 2014 to deliver application management and development services across its life and savings closed book business. During that time we have delivered a high volume of change, enabling considerable Total Cost of Ownership (TCO) savings for key business services, as well as reducing delivery and business risks. Our high quality delivery has been achieved via a cost optimal delivery model, utilising both UK on-site and Indian off-shore resources.
Edelia is a specialist provider of innovative digital energy solutions in France. A subsidiary of EDF, Edelia is pioneering the SmartHome services market, delivering a range of solutions that reduce energy usage, save time, money and resources.
As part of the French Government’s ongoing transformation, the Ministry of Finance (MoF) replaced its diverse information systems with a single solution – Chorus.
Our client’s remediation programmes required significant and rapid scaling in order to correctly process the many thousands of complaints received per week for PPI and 3rd party insurance products.
Our client – originally launched as a joint venture with an established high street bank – decided to end the long-term partnership so that it could trade independently; its products and services were currently available via many channels including in-store, by telephone and online.
The Financial Conduct Authority (FCA) undertook an effectiveness review of its Information Systems (IS) organisation that identified a need for service transformation. The review assessed the structure, activity levels, costs and quality of service measured against market best practice. It also assessed the FCA’s existing use of third party IT suppliers for the provision of IS/IT services.
The Financial Conduct Authority is the UK’s largest financial regulator. It has to adapt to European Union legislation, which drives many new policies including the Alternative Investment Fund Managers Directive (AIFMD) that aims to harmonise the regulation of alternative investment funds and of their fund managers, throughout the EU.
Morrison Utility Services (MUS) is the UK’s leading utility services provider.
SpareBank1 is Norway’s largest regional bank, and the second largest Norwegian-owned financial institution.
BBVA (Banco Bilbaoe Vizcaya Argentaria) is a Spanish based multinational banking group. One of the largest financial institutions in the world, it has a major presence in Spain, Mexico, South America, US and Turkey.
The UK financial regulator is responsible for monitoring standards, behaviour and activity across the financial services market in the UK. The regulator regularly introduces new legislation to catalyse banking reform, ensuring governance and compliance to protect the public and promote fair competition.
Norwegian Police sought to modernise and improve its old system for fingerprint identification. It’s new automated fingerprint identification system (AFIS) needed to deliver faster and better searches through simplified and automated processes.
Affinity Water is the largest water-only supplier in the UK and is committed to delivering a high quality water service to all its customers.
EasyJet is Europe's leading low-cost airline; it operates more than 200 aircraft on over 600 routes across 30 countries, and serves over 57 million passengers a year.
Bouygues Telecom, a subsidiary of the Bouygues Group, is the third-largest landline and mobile telephone operator in France.