Building sustainable, trusted and inclusive services

Our Insights

Explore our latest thinking in digital, customer experience, consulting and more

 

| Mark Brown, Richard Caddick

The rise of self-healing digital workplaces
Learn how self-healing digital workplaces use AI, automation and analytics to resolve issues automatically, reduce disruption and improve employee experience.

| Millie Woods

“What happened next?” The Consumer Duty question every firm should be asking
Providing support is only the start. Explore how firms can measure what happens next, evidence better customer outcomes and turn vulnerability insight into action.

| Mo Islam

Managing the risks of AI-enabled modernisation
Read about how AI can accelerate legacy modernisation, but success depends on governance that balances speed, trust, security and accountability.

Corporate News

Sopra Steria appoints Craig Wilson as UK CEO
Sopra Steria, a major European technology player, today announced the appointment of Craig Wilson as Chief Executive Officer of its UK business. 
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