Insights

Client Success Stories

Our success is determined by what we enable our clients to achieve. Discover how we help organisations meet their objectives in our client success story library. 

 

Transforming street works operations for M Group Services
Over 12 years, Sopra Steria has helped M Group Services deliver safer, more efficient and scalable street works operations across the UK.

Equinor: Giving new life to 20,000 machines
Sopra Steria helped Equinor upgrade thousands of devices using RightExperience Enrolment Primer, extending hardware lifespan, accelerating upgrades from hours to minutes, and reducing cost, downtime and environmental impact across a large-scale transformation.

Accelerating software engineering productivity using AI
Sopra Steria helped a major airline adopt GitHub Copilot, nearly doubling release frequency while improving code quality, developer satisfaction and sprint performance through AI‑driven development.

Blogs

Our thought leaders are experts in their fields. In our latest blog posts, they share their perspectives and shed some light on today’s most important issues.  

 

| Will Semple

Modernising through legacy tech, not around it
Replacing legacy systems is rarely practical in live public services. This article explores a risk-led, incremental approach that integrates and stabilises estates, enabling sustainable modernisation and AI readiness.

| Will Semple

The 97% problem – why legacy is holding public services back
Legacy systems dominate public sector IT spend, with up to 97% of budgets going to maintenance. This piece reframes legacy as a risk issue, showing how it constrains innovation, stalls AI adoption, and creates a cycle that prevents meaningful transformation.

| Steve Cable

Creating customer principles that have impact
Many organisations struggle to deliver consistent customer experience due to siloed, opinion-led decisions. Customer Experience Principles provide a shared framework to guide decisions, reduce rework, and create consistent, differentiated experiences.

Podcasts

Our thought leaders are specialists in their fields. In our podcasts, we're joined by industry leaders to shed some light on latest industry developments and share their perspectives on today’s most important issues.  .

 

Retention under pressure: fixing culture in NHS Trusts
Employee retention in the NHS is under pressure. Organisational culture is defined by what people experience every day.
2026
Podcasts

Resourcing - Top Tips for 2026

In this podcast, Resourcing Solutions Consultants Allie Kennedy and Ceri Amphlett unpack their Top Resourcing Tips for 2026, exploring the major shifts reshaping recruitment and the priorities organisations need to focus on right now.

They share a set of practical, actionable insights that talent teams can start applying immediately to create hiring processes that are fairer, faster, and better prepared for the future.

2026
Podcasts

Building trustworthy and scalable digital solutions
In the final episode of our series Beyond technology: what it really takes to get AI right, Adrian Fieldhouse, Managing Director of Strategic Digital Solutions at Sopra Steria, and Marc Hardwick, Senior Research Director at TechMarketView, discuss how to use innovation ethically, keeping AI and digital progress in line with organisational values and public trust. 
Podcasts

Whitepapers

Gain valuable industry knowledge and clarity on the key topics affecting the world of digital transformation and innovation, by exploring our latest research, insights and analysis.

 

The future of Digital Employee Experience (DEX): How real-time AI, self-healing systems, multi-modal and spatial interfaces are transforming DEX
Digital Employee Experience (DEX) is transforming the digital workplace. This whitepaper explores how AI, automation, and new interaction models reduce digital friction, improve productivity, and create human-centred, connected ways of working.
2026
Thought Leadership

From crisis to prosperity: AI and Open Finance for holistic financial health and smart future planning
This whitepaper, developed in collaboration with the Strathclyde University and FinTech Scotland explores how AI and Open Finance are transforming the way financial institutions assess and support customer financial health.
2025
Financial Services
Thought Leadership

Consumers at the heart of innovation: Financial health evaluation in the UK regulatory landscape
This whitepaper explores how fintech solutions, regulatory developments, and emerging technologies are transforming the way we understand and assess consumer financial wellbeing.
2025
Financial Services
Thought Leadership

Life at Sopra Steria

People are at the heart of everything we do. Find out more about how our teams live and breathe our values, alongside our latest fundraising initiatives and social value programmes.  

 

Armed Forces Day: honouring service, sharing stories, and strengthening our commitment

As Armed Forces Day approaches, it’s an opportunity not only to recognise those who serve, have served, and the families who support them, but also to reflect on the lived experiences behind the uniform.

2026
Defense & Security​
Life at Sopra Steria

England and Scotland have the World Cup on their mind, we're still talking about the QUALCO Cup
Sopra Steria proudly sponsored the QUALCO Cup 2026 at AFC Wimbledon, uniting financial services professionals for football, networking and fundraising. The event raised vital funds for Momentum Children’s Charity, supporting families facing serious illness.
2026
Life at Sopra Steria

Meet Rishu Sharma: leading safer street works across the UK
Introducing Rishu Sharma, who leads Utilities Safe Digging, Street Works and Customer Service delivery at Sopra Steria. 
2026
Life at Sopra Steria

Latest press release

Sopra Steria appoints Craig Wilson as UK CEO
Sopra Steria, a major European technology player, today announced the appointment of Craig Wilson as Chief Executive Officer of its UK business. 
Read more

Latest events and webinars

In the News

The time is now: Making AI work for the environment
The 2020s will be defined as the decade society went ‘all in’ on AI. Businesses are deploying chatbots to boost productivity, health services are adopting AI‑driven diagnostics, and customers are experiencing faster, more personalised digital services
2026
In the News

Sopra Steria research uncovers Leadership-Manager Divide over AI adoption in the UK

Survey of UK business professionals uncovers stark perception gaps between senior leaders and frontline managers around AI skills and maturity.

2026
In the News
Press Releases