Insights

Client Success Stories

Our success is determined by what we enable our clients to achieve. Discover how we help organisations meet their objectives in our client success story library. 

 

The Research Council of Norway: modern, data-driven ServiceNow case management solution delivered by Sopra Steria
A unified ServiceNow solution helps the Research Council of Norway improve user support, boost efficiency, leverage AI in case handling, and gain stronger insight and governance.

Working with the Home Office to measure innovation readiness and inform strategy
Discover how Sopra Steria assessed the Home Office’s innovation readiness, identified key challenges and delivered actionable strategies to drive systemic innovation maturity.

Making healthcare services more flexible
Hemit is partnering with Sopra Steria to implement ServiceNow and enhance digital service efficiency in Central Norway’s hospitals through automation and AI.

Blogs

Our thought leaders are experts in their fields. In our latest blog posts, they share their perspectives and shed some light on today’s most important issues.  

 

Design, risk and the reality of AI delivery
Learn how human‑centred design, research, and responsible AI practices help teams manage pressure, avoid misalignment, and build safer, trusted AI services.

| Ryan Lacey

Reimagining customer experience for UK airlines
Airline customer experience has entered a period of accelerated change. Passengers expect journeys to reflect digital experiences across other industries - seamless, personalised, and supported by real‑time information.

| Gifford Box

When IT works, the business wins: 3 steps to building a digital-first organisation
Unify IT services and operations to reduce complexity, boost resilience and drive growth. Discover how modernisation, automation and optimisation transform digital performance.
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Podcasts

Our thought leaders are specialists in their fields. In our podcasts, we're joined by industry leaders to shed some light on latest industry developments and share their perspectives on today’s most important issues.  .

 

Resourcing - Top Tips for 2026

In this podcast, Resourcing Solutions Consultants Allie Kennedy and Ceri Amphlett unpack their Top Resourcing Tips for 2026, exploring the major shifts reshaping recruitment and the priorities organisations need to focus on right now.

They share a set of practical, actionable insights that talent teams can start applying immediately to create hiring processes that are fairer, faster, and better prepared for the future.

2026
Podcasts

Building trustworthy and scalable digital solutions
In the final episode of our series Beyond technology: what it really takes to get AI right, Adrian Fieldhouse, Managing Director of Strategic Digital Solutions at Sopra Steria, and Marc Hardwick, Senior Research Director at TechMarketView, discuss how to use innovation ethically, keeping AI and digital progress in line with organisational values and public trust. 
Podcasts

Human-centred transformation: Technology that works for people
Adrian Fieldhouse, Managing Director of Strategic Digital Solutions at Sopra Steria, and Marc Hardwick, Senior Research Director at TechMarketView, discuss how organisations can responsibly scale digital transformation by embedding trust, transparency, and human-centered values throughout the process. 
2025
Podcasts

Whitepapers

Gain valuable industry knowledge and clarity on the key topics affecting the world of digital transformation and innovation, by exploring our latest research, insights and analysis.

 

From crisis to prosperity: AI and Open Finance for holistic financial health and smart future planning
This whitepaper, developed in collaboration with the Strathclyde University and FinTech Scotland explores how AI and Open Finance are transforming the way financial institutions assess and support customer financial health.
2025
Financial Services
Thought Leadership

Consumers at the heart of innovation: Financial health evaluation in the UK regulatory landscape
This whitepaper explores how fintech solutions, regulatory developments, and emerging technologies are transforming the way we understand and assess consumer financial wellbeing.
2025
Financial Services
Thought Leadership

Building trust in AI: Ethical framework for a sustainable future
When carried out well, AI ethics strategies can be critical for success. Explore the benefits of having an AI ethics strategy, what should be included in one, and how to develop a plan.
2025
Aerospace
Central Government
Defence & National Security
Energy and Utilities
Estates Management
Financial Services
Healthcare
Local Government
Public Safety
Regulatory
Retail
Telco
Travel and Transport
Thought Leadership

Life at Sopra Steria

People are at the heart of everything we do. Find out more about how our teams live and breathe our values, alongside our latest fundraising initiatives and social value programmes.  

 

Meet Eleanor: our new Salesforce Operational and Alliance Lead
Introducing Eleanor Dearing, who has joined Sopra Steria as Operational and Alliance Lead within our Salesforce practice. 
2026
Life at Sopra Steria

Sopra Steria and The King’s Trust combine to offer young people new careers in tech

Discover how Sopra Steria’s partnership with The Prince’s Trust is transforming lives through tech. Read inspiring journeys from Miira Jeganathan and Sharifa Tucker.

2025
Life at Sopra Steria

Sopra Steria expert honoured for driving sustainable AI at Net Zero 2025 Awards
Andrew Grigg, Head of Sustainable AI at Sopra Steria Next, was recognised at the Digital Leaders Net Zero 2025 Awards on 28 November at the House of Lords, securing 31st place overall.  
2025
Life at Sopra Steria

Latest press release

Gender Pay Gap Report 2025
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Latest events and webinars

AI for Leaders: Learning faster through AI experimentation
AI for Leaders: Building the data foundations for successful AI
AI for Leaders: The leadership literacy behind effective AI adoption

In the News

The changing face of fraud strategy: from rules to intelligence
2026
In the News

The time is now: Making AI work for the environment
The 2020s will be defined as the decade society went ‘all in’ on AI. Businesses are deploying chatbots to boost productivity, health services are adopting AI‑driven diagnostics, and customers are experiencing faster, more personalised digital services
2026
In the News

Sopra Steria research uncovers Leadership-Manager Divide over AI adoption in the UK

Survey of UK business professionals uncovers stark perception gaps between senior leaders and frontline managers around AI skills and maturity.

2026
In the News
Press Releases