Episode 3: What’s next for Business Process Services?

| minute read

In episode 3 of the Sopra Steria Lumina podcast series we delve into the trends shaping the future of operations, from agentic AI and to changing workforce skills and leadership priorities.

You can find out more about episode 1 and 2 in the series.

Episode 1: Why Sopra Steria Lumina? Why now?

Join us to uncover why organisations are accelerating transformation today, and why balancing innovation with trust and responsibility is key to delivering lasting value.

Episode 2: Reimagining Business Process Services

We explore what modern Business Process Services should look like and why organisations need to rethink traditional operating models. They discuss the differences between successful transformation and unsuccessful adoption, as well as the challenges facing leadership in these changing times.

Episode 3: What’s next for BPS?
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Episode 2: Reimagining Business Process Services

We explore what modern Business Process Services should look like and why organisations need to rethink traditional operating models.

Episode 1: Why Sopra Steria Lumina? Why now?

We explore why now is such a pivotal moment for organisations looking to transform operations, and why trusted, responsible adoption matters more than ever.