Publications

Thinking

Digital Identity Adoption

Creating a roadmap for successful Digital Identity Adoption.

2022
Central Government
Digital Ethics
Digital ID
Thought Leadership

Operationalising Digital Twin Ethics

Digital twins must be ethical, but it is altogether more challenging to say how to make that digital twin ethical.

2022
Digital Ethics
Thought Leadership

Trustworthy digital twins in intelligent transport systems

A look into the ethics by design approach to developing digital twins within intelligent transport systems.

2022
Digital Ethics
Thought Leadership

Digital twin ethics in the travel and transport industry

Spanning industries and contexts, Digital Twins will change how we experience, use and benefit from infrastructure and services.

2022
Digital Ethics
Thought Leadership

Transforming estates. Contributing to a sustainable future using dynamic insights.

2022
Estates Management
Thought Leadership

5 key areas of focus for an improved debt collections service

2022
Banking
Thought Leadership

How to extract the right customer insights to drive an effective Estate Management strategy

2021
Estates Management
Thought Leadership

Transforming the immigration experience: CREATING THE ‘DIGITAL TRAVELLER’

2021
Digital ID
Travel and Transport
Thought Leadership

The Race to Net Zero What it is and how to get there

2021
Thought Leadership

Understanding the Business of CLIMATE CHANGE

2021
Thought Leadership

Digital ethics: making border automation work

2021
Central Government
Digital Ethics
Thought Leadership

Making sure the adoption of AI in cyber security remains ethical in Defence

2021
Defence
Digital Ethics
Thought Leadership

Why are customers ignoring offers to help?

2021
Thought Leadership

Putting customers at the heart of The Co-operative Bank

2021
Thought Leadership

From Awareness to Action: Why digital ethics is moving up the agenda

2021
Digital Ethics
Thought Leadership

Measuring for future success - The customer experience challenge

2021
Energy Utilities
Thought Leadership

Why are customers ignoring offers to help?

2021
Banking
Thought Leadership

Putting customers at the heart of The Co-operative Bank

2021
Banking
Thought Leadership

Evidence Based Compliance

2021
Banking
Financial services regulatory bodies
Thought Leadership

Debt Management in Energy and Utilities

2021
Thought Leadership

Why Building Societies must prioritise a member-first strategy

2021
Banking
Financial services regulatory bodies
Thought Leadership

Overcoming Debt Management challenges in Financial Services

2021
Thought Leadership

Overcoming Debt Management challenges in Central Government

A Sopra Steria guide to improving collection rates throughout the debtor lifecycle

2021
Thought Leadership

Sopra Steria Financial Services

2021
Thought Leadership

Overcoming Debt Management challenges in Central Government

2021
Thought Leadership

Reducing Harm and Saving Lives in the UK’s detention and prison estate

2021
Public Safety
Thought Leadership

Why ethics and service design must go hand in hand

2021
Public Services in Scotland
Thought Leadership

Street Works Made Smart

2021
Energy Utilities
Safe Dig
Thought Leadership

What are the key areas Financial Services organisations need to focus on for future Business Process Outsourcing success

2021
Banking
Financial services regulatory bodies
Thought Leadership

How COVID–19 highlighted the importance of Service Resilience in making sure organisations remained operational throughout the pandemic

2020
Banking
Energy Utilities
Financial services regulatory bodies
Insurance
Legal Services
Retail
Travel and Transport
Thought Leadership

How can legal services firms attract and retain the right talent?

2020
Legal Services
Thought Leadership

Overcoming The Legal Services Legacy Technology Conundrum

2020
Legal Services
Thought Leadership

From stress to success for missed bin reports

How Sopra Steria transformed one of Broxbourne Council’s most painful customer and staff experiences into a 24/7 automated success story.

2020
Thought Leadership

Using Digital Ethics to build trust with Harrow residents

How Harrow Council has benefitted from expert support to build trust and demystify Digital Ethics.

2020
Thought Leadership

How the Borough of Broxbourne Council emerged as a digital innovator

Just outside the M25, north of London, a digital innovation has taken place that could form a blueprint for the future of public services.

2020
Thought Leadership

Selecting the right Systems Integrator Partner for Improved Operational Performance

2020
Banking
Energy Utilities
Financial services regulatory bodies
Insurance
Legal Services
Retail
Travel and Transport
Thought Leadership

Unlocking the value of your Mainframe: Sopra Steria's approach to mainframe optimisation

2020
Banking
Energy Utilities
Financial services regulatory bodies
Insurance
Legal Services
Retail
Travel and Transport
Thought Leadership

Developing the right hybrid cloud strategy to unlock innovation and meet regulatory controls

2020
Banking
Financial services regulatory bodies
Insurance
Legal Services
Thought Leadership

Application Modernisation: Making your organisation more responsive to change through the transformation of legacy applications

2020
Banking
Energy Utilities
Financial services regulatory bodies
Insurance
Legal Services
Retail
Travel and Transport
Thought Leadership

Delivering genuine change for good. Welcome to Chemistry. The Sopra Steria ecosystem

2020
Banking
Insurance
Regulatory
Thought Leadership

Developing the Right Customer Experience Strategy for Redress

2020
Banking
Insurance
Regulatory
Thought Leadership

Putting the right Streamline and Automation strategy inplace for Redress

2020
Banking
Insurance
Regulatory
Thought Leadership

Putting the right Business Transformation Strategy in place for Redress

2020
Banking
Insurance
Regulatory
Thought Leadership