Insights

Client Success Stories

Our success is determined by what we enable our clients to achieve. Discover how we help organisations meet their objectives in our client success story library. 

 

Delivering AI-powered customer service

Learn how Sopra Steria Lumina combines AI and operational expertise to deliver smarter customer experiences at scale, improving efficiency while keeping people focused on the interactions that matter most.

Yara: Developing the digital workplace of the future
Sopra Steria lead a team to support Yara with improving the digital working day for its employees through a Digital Workplace Experience initiative. 

Transforming street works operations for M Group Services
Over 12 years, Sopra Steria has helped M Group Services deliver safer, more efficient and scalable street works operations across the UK.

Blogs

Our thought leaders are experts in their fields. In our latest blog posts, they share their perspectives and shed some light on today’s most important issues.  

 

| Nikki Hayford

The principles underpinning future employability systems

Labour markets are becoming more dynamic, workforce needs are changing faster, and individuals are increasingly likely to move between sectors, roles and career pathways over the course of their working lives. In this environment, success will depend less on individual initiatives and more on the principles that underpin the system as a whole

| Erica Livermore

Agentic AI: The shift from task automation to service orchestration

Agentic AI marks a shift from task automation to intelligent service orchestration. Erica discusses how organisations can redesign services around outcomes rather than processes, connecting people, systems and decisions more effectively. This blog outlines the governance, trust and accountability needed to deploy agentic AI.

| Ed O'Brien

When cloud control stops being a concept and becomes a system
Most organisations know what good cloud governance looks like. The real challenge is making it work consistently in practice. This blog examines why traditional oversight breaks down at scale and how continuous, system-driven control can help organisations maintain visibility, reduce complexity and scale cloud with confidence.

Podcasts

Our thought leaders are specialists in their fields. In our podcasts, we're joined by industry leaders to shed some light on latest industry developments and share their perspectives on today’s most important issues.  .

 

Sopra Steria names Craig Wilson UK CEO

Jun 12, 2026, 01:00 AM
Title* : Sopra Steria names Craig Wilson UK CEO
Sopra Steria has promoted Craig Wilson to UK CEO as John Neilson is set to retire.
Tags :

Whitepapers

Gain valuable industry knowledge and clarity on the key topics affecting the world of digital transformation and innovation, by exploring our latest research, insights and analysis.

 

Sopra Steria names Craig Wilson UK CEO

Jun 12, 2026, 01:00 AM
Title* : Sopra Steria names Craig Wilson UK CEO
Sopra Steria has promoted Craig Wilson to UK CEO as John Neilson is set to retire.
Tags :

Life at Sopra Steria

People are at the heart of everything we do. Find out more about how our teams live and breathe our values, alongside our latest fundraising initiatives and social value programmes.  

 

Sopra Steria names Craig Wilson UK CEO

Jun 12, 2026, 01:00 AM
Title* : Sopra Steria names Craig Wilson UK CEO
Sopra Steria has promoted Craig Wilson to UK CEO as John Neilson is set to retire.
Tags :

Latest press release

Sopra Steria names Craig Wilson UK CEO

Jun 12, 2026, 01:00 AM
Title* : Sopra Steria names Craig Wilson UK CEO
Sopra Steria has promoted Craig Wilson to UK CEO as John Neilson is set to retire.
Tags :

Latest events and webinars

In the News

Sopra Steria names Craig Wilson UK CEO

Jun 12, 2026, 01:00 AM
Title* : Sopra Steria names Craig Wilson UK CEO
Sopra Steria has promoted Craig Wilson to UK CEO as John Neilson is set to retire.
Tags :