Vision and foundations first: strategy, governance and responsible AI

by Gary Craven MCMI ChMC - Head of AI Strategy and Transformation
by Andy Whitehurst - Chief Technology Officer
by Ian Allon - AI Consulting Manager
| minute read

In summary:

  • Strategy and governance are the cornerstones of AI maturity, helping align AI initiatives with business goals and ensuring ethical, trustworthy implementation.
  • The AI Maturity Framework assesses organisations across six pillars and nine guiding principles to support sustainable, value-driven AI adoption.
  • Practical steps and tools, including a self-assessment, help organisations identify gaps, prioritise use cases, and build a roadmap for responsible AI growth.

We recently launched our AI Maturity Series with a powerful webinar focused on two of the most foundational pillars of AI success: Strategy and Governance. 

Led by Andy Whitehurst - Chief Technology Officer, Gary Craven - Head of AI Strategy and Transformation and Ian Allon - AI Consulting Manager, the session explored how a clear AI strategy, strong leadership alignment, and ethical governance can set the direction for long-term, sustainable success. 

This blog captures the key takeaways from that session - designed to help organisations assess their AI maturity and take practical steps toward scaling AI responsibly. If you’d like to watch the full webinar, you can access the recording here.  

Vision & Foundations First: Strategy, governance & responsible AI

Why AI maturity matters 

AI is reshaping industries - enhancing efficiency, boosting innovation, and enabling better, faster decision-making. It’s helping organisations deliver cost savings, personalised services, and smarter operations. 

But while AI’s potential is vast, scaling it successfully is a real challenge. Many organisations are still stuck in pilot mode or struggling to align AI efforts with broader business goals. That's where understanding your AI maturity comes in, it reveals not just how ready you are to scale, but also where you need to focus to do it responsibly and effectively. 

A framework for responsible AI growth 

To help build AI capability, we’ve developed an AI Maturity Framework, that assesses your organisation against six core pillars: 

  • Strategy 

  • Governance, Compliance and Ethics 

  • Technology & Infrastructure 

  • Data 

  • Expertise 

  • Culture 

Against these six core pillars, we evaluate them against nine guiding principles that support long-term, responsible adoption. 

The graphic is visually structured into two main sections. The left section is titled six core pillars and underneath reads the foundations for successful AI adoption. There are six vertical blocks, each representing a core pillar for AI maturity. These are:

  • Strategy
  • Compliance, Governance and Ethics
  • Technology and Infrastructure
  • Data
  • Expertise
  • Culture

The right section is titled nine guiding principles and underneath reads intersecting across each pillar to guide long term success. These are listed as:

  • Value Management
  • Risk Management
  • Sustainability
  • Transparency and Trust
  • Innovation and Experimentation
  • Scalability
  • Security and Privacy
  • Employee Empowerment
  • Collaboration and Knowledge Sharing

At the bottom right corner of the graphic, the branding “Sopra Steria Next” is displayed.

Strategy and Governance: The foundation of AI Maturity 

The first webinar spotlighted Strategy and Governance, arguably the two pillars that underpin everything else. 

Strategy: Aligning AI to business goals 

Ian explored the need for a clear, business-led AI strategy – one that connects AI investment to specific, measurable outcomes. He outlined how organisations can prioritise the right projects, identify high-value use cases, and set realistic roadmaps for scaling AI initiatives. 

A common pitfall? Focusing on tools over outcomes. Strategy brings focus and the credibility needed to drive investment and momentum. 

Governance: Building trust and managing risk 

Andy shared the critical role governance plays in ensuring AI is adopted safely, ethically and at scale. He stressed the importance of having structured oversight for AI programmes and embedding ethics from day one. 

From risk management to accountability and fairness, governance isn’t just about compliance, it’s about building AI systems people can trust. One practical example: implementing ethical review processes for sensitive use cases, like employee wellbeing or medical decision-making. 

AI as an enabler, not a risk 

The message was clear: AI isn’t something to fear or delay – it’s an enabler of smarter, more resilient organisations. With the right foundation in place, businesses can unlock their full potential. 

Practical steps toward maturity 

Gary laid out our thorough approach for assessing AI maturity, powered by AI, that delivers:  

  • Comprehensive evaluation of AI strengths and gaps across six key pillars 
  • Prioritised AI use cases aligned with business goals 
  • A strategic roadmap for ethical and sustainable AI implementation 
  • Clear alignment between AI initiatives and overall business strategy. 
  • Improved decision-making for AI investments and implementation 

This approach gives the blueprint for long-term success with your AI transformation journey and ensures you’re driven by real business value, not technology for the sake of it. 

Common barriers and how to overcome them 

A recurring theme was the disconnect between executive ambition and operational readiness. A 2025 McKinsey report found that only 1% of companies have reached true AI maturity, despite 92% increasing their investment. 

To bridge the gap, the speakers emphasised the importance of quick wins, clarity around governance, and building confidence by delivering measurable impact early. 

Know where you stand 

Understanding your organisation’s AI maturity is the first step to scaling it effectively and responsibly. Our AI Maturity self-assessment helps you do just that, giving you a clear view of your current strengths and areas to improve, and providing a tailored roadmap to guide your next steps. 

It takes less than 10 minutes, and the insight is immediate. 

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