Transformative digital support to defence business operations

Supporting our Armed Forces with information led wider business transformation

The importance of simplifying and automating processes across the spectrum of defence business cannot be underestimated.

Sopra Steria aims to lead the technology and business process contribution to the tangible modernisation of defence capabilities and outputs. More intuitive, coherent and cohesive processes and services within defence Business will allow personnel to operate more efficiently and effectively and enable reinvestment of the benefits in critical front-line capabilities.

Sopra Steria puts your mission first

We begin by analysing your mission. No matter what challenges you’re facing, we leverage leading market and customer intelligence to deliver solutions that drive innovation and digital transformation for defence business.

We never force a single approach to fit your challenge. With our large network of partners, we can be entirely vendor-agnostic and use our deep knowledge of defence to create the right solution for you.

What’s more, our design, development, service management and support of secure defence information systems and services are complemented by transformational business and IT consulting services and solutions, which is why we have a first-class reputation for the management of IT infrastructure and digital services in the UK’s most secure environments.


Our offerings

Expertise to deliver information advantage in the battlespace

We need a fighting force fit for the challenges of the 21st century, prepared to react at pace and maintain power projection. We employ a significant number of ex-service and security-cleared personnel who understand the issues that the Armed Forces face in theatre, ensuring we deliver on the objectives that will achieve your mission. 

Expert intelligence

Our advanced approach means that we specialise in a full spectrum of digital solutions, including cloud migration, cyber and digital security, data analytics and robotics.

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Secure systems are our speciality

The fields in which we operate include OSINT (Open Source Intelligence), data analytics, real-time situational awareness (ISR: Intelligence Surveillance and Reconnaissance, and ISTAR: Intelligence, Surveillance, Target Acquisition and Reconnaissance), digital innovation, cyber security and command and control (C2 and C4). Our capabilities are applicable across Strategic Command, including J1, J2, J3, J4, J6 and J7.

Digital Enablers

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AI and Automation

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Application Management

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Business Process Services

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Data and Analytics

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Infrastructure Management

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Systems Integration

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Workplace Transformation



Our Team

We’re proud to be part of the Armed Forces Community. Many of our team are veterans and we enjoy getting involved with initiatives that support the community, with volunteering and fundraising and an Armed Forces Network for employees, to provide fellowship for those who have experienced military life. As an  Armed Forces Covenant signatory, we are proud to have been awarded Silver status under the Employer Recognition Scheme, which demonstrates our ongoing commitment to supporting and engaging with our Armed Forces community.

Sue-Ellen Wright, Managing Director of our Aerospace, Defence and Security Division; with Ex-Forces members of her Management Team.

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Client Stories


Transforming services for the Armed Forces community

SSCL, part of the Sopra Steria group, recently won a large Ministry of Defence contract to provide critical workforce services to Armed Forces personnel. The Future Service Delivery Contract aims to fundamentally transform services for military staff, reservists and veterans, by introducing new digital technologies to improve their experience as service users.

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Systems integration for logistics

We were the first company to develop a tri-service inventory management system. Management of the Joint Deployed Inventory for the Ministry of Defence replaces the three services’ separate stores management systems with a single inventory management information system capability.


Security through biometrics

Our Biometrics Data Capture System for the Ministry of Defence uses fingerprint and iris recognition to make positive identifications. It is currently operational across over 20 sites and considered to be an important tool in securing military facilities.

Secure communications

Our innovative and resilient military information management solutions include a secure Electronic Messaging Service for the Ministry of Defence. This processes 2,000,000 messages every month, manages an e-mail service with more than 380,000 users and tracks the delivery time of all messages.


Digital solutions for housing management

The Ministry of Defence’s housing management system administering tri-service families’ accommodation, including the online housing application e-form, is provided by Sopra Steria. Our solution supports the allocation of over 45,000 houses to service families and the management of around 20,000 move-in and move-out appointments per year as families transfer between geographic locations throughout the UK.

Thought Leadership

Sopra Steria and Salesforce to transform citizen experience in emergency services

Oct 13, 2021, 10:27 AM
Title* : Sopra Steria and Salesforce to transform citizen experience in emergency services
New capability will enable an efficient experience for citizens when engaging with front line responders. Integration of Sopra Steria STORM with the Salesforce Platform can help emergency services best respond to vulnerable citizens.

LONDON, 13th October 2021 European digital transformation leader, Sopra Steria, today announces an integration with the Salesforce Platform to drive a new citizen-centric approach in emergency service response. The new offering can see the integration of Sopra Steria’s STORM Command and Control system with the Salesforce Platform, enhancing police contact, engagement and response in support of their local communities, and providing a seamless citizen experience for the public across contact channels.


This integration can modernise how control rooms and frontline operators are able to interact with citizens, who now expect to engage with emergency services across multiple channels, whether that’s 999 calls, texts, instant messaging, web chat or social media, and in a way which suits them.


Additionally, this integration will help the emergency services to be citizen centric when handling individual cases. It will provide them quick access to relevant data, enabling them to better identify citizens who are vulnerable, including repeat victims of crime. This joined up approach to data allows those in control rooms to have a more accurate understanding of citizens and situations so they can better deliver the right help, guidance, support and interventions.


Interoperability of this kind is paving the future of public safety systems. Not only is it allowing citizens to communicate in ways which match their experience with other digital services they use in their day-to-day lives, but it aids frontline operators in making better and faster decisions based on data, ultimately improving public health and safety.


This integration has been developed alongside Sopra Steria’s policing and wider public safety customers and with the European Electronic Communications Code – published in 2020 – in mind. Digital and data ethics have also played a prominent role within this integration, with Sopra Steria embedding principles of privacy, transparency, accountability, safety, fairness and accessibility into its solution.


The integration also launches in conjunction with the 25th Anniversary of STORM – a solution that provides a highly reliable and resilient support infrastructure for managing incident response for emergency services, from the first interaction with the public through to frontline response. It boasts majority market share, with over 65% of UK police forces using it.


Paul Bergin, Head of Public Safety at Sopra Steria, commented: “As citizens we’re used to communicating in a way that suits us, choosing the most relevant channels, media and devices – contacting the emergency services should be no different. We are thrilled to be working with Salesforce to drive digital transformation across the emergency services and, ultimately, help to improve public health and safety. 


“We have always based the development of our STORM solution on the needs and challenges of our customers and improving the accessibility of the service they deliver – particularly to vulnerable citizens – is absolutely crucial. This next level of innovation around STORM will truly benefit the lives of citizens and the people using it.”


Simon Collinson, Head of the UK Public Sector at Salesforce, commented: “Across the UK, public sector organisations are racing to create digital experiences for citizens. As a vital service for protecting the safety of the public, we’re delighted to be working with Sopra Steria to deliver this data-driven solution for emergency services to provide next generation citizen engagement.”




About Sopra Steria

Sopra Steria, a European leader in consulting, digital services and software development, helps its clients drive their digital transformation to obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to making the most of digital technology to build a positive future for its clients. With 46,000 employees in 30 countries, the Group generated revenue of €4.3 billion in 2020.


The world is how we shape it.

Sopra Steria Group (SOP) is listed on Euronext Paris (Compartment A) - ISIN: FR0000050809

For more information, please visit our website



Sopra Steria

Dani Kerby, Brands2Life on behalf of Sopra Steria


T: +44 (0)20 7592 1200

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  • salesforce
  • Storm


Inspiring the next generation of scientists, engineers and tech experts at the Cheltenham Science Festival 2022

The Sopra Steria team made their debut at the event, as an opportunity to engage with the next generation of scientists and engineers, showcasing how experimenting with tech can lead into careers within the exciting worlds of cyber, digital and tech.

Sopra Steria’s Aerospace, Defence and Security teams raise £16,000 for Walking With The Wounded

| Joanne Johnson

On Saturday 14 May, 8 teams from our ADS business laced up their walking boots to fundraise for ‘Walking with the Wounded’.

We all stand to benefit from work cultures that help military-leavers to thrive

| Sue-Ellen Wright

This Armed Forces Day (26 June), Sue-Ellen Wright, Managing Director of Aerospace, Defence and Security at Sopra Steria, shares an insight into her journey from military to civilian life, tips for those making the leap and some advice for employers about how to attract veterans and support them to thrive. 

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