Our Values & Philosophy

 

We believe the world is how we shape it… and we’re shaping it for the better.

And for us, shaping the world for the better is our commitment to making a difference - harnessing the power of innovation to drive positive change for business, society and the planet, delivering social value.

Our Social Value Pillars

Social value is the term we use to describe the positive value we create for our clients, their customers, our communities and the environment. Ultimately, we’re focusing on people, planet, and purpose.

Image of three interlocking circles with the words people in the left circle, planet in the middle circle, and purpose in the right circle.

People

People are the heartbeat of social value. We’re making lasting change to benefit our colleagues, clients, their customers, and our communities.

  • Recognised as a people-centric business, having been ranked by Great Place to Work’s® (GPTW) UK Best Workplaces™ 2023. We’re also proud to be ranked by GPTW UK in its Best Workplaces for Wellbeing; Best Workplaces for Women; and Best Workplaces in Tech 2023 listings.

Planet

We support our planet by innovating to protect the environment.

  • Cutting our emissions, saving energy, and reducing waste.
  • Through rewilding and reforestation, we’re giving back and making a positive impact.
  • By incorporating sustainability principles into our services, we support our clients in their net zero journey.

Purpose

And we deliver end-to-end services that serve a greater purpose, that make life better.

  • Working to increase the diversity of our supply chain, constantly assessing and measuring the social value credentials of key suppliers, and ​working with suppliers to address climate change ​challenges and the risk of modern slavery within the supply chain.

Our philosophy

Our business is, first and foremost, about people. The solutions we develop are driven by the connections they make and the problems they solve. Our services only matter if they work for people and our planet. And, for us, if they serve a greater purpose
 too.

You see, we believe, together, we can shape our world for the better. It’s up to us…

If we respect one another, our clients and their customers. If we care for our planet and our community. If we strive for excellence in everything we do and create the conditions for excellence to flourish. And if we use our empathy to understand, to
 connect, to create and help shape better solutions together. Then we can shape our world for the better.

Remembering that we’re real people, united by a greater purpose and here to do good are the principles at the heart of our philosophy. Putting people first. Making things better. Being good citizens. Doing the right thing. Taking pride in it. It sounds so simple yet it’s anything but.

But it’s how we’ll shape our world for the better. It’s what it means to be Living Sopra Steria.

Respect

We work together in a way that is ethical, fair and inclusive

  • We treat each other as equals.
  • We make decisions in an open, consistent and fair way.
  • We appreciate the value our colleagues bring because of their different backgrounds, perspectives and experiences.

Excellence

We’re focused on excellence not perfection

  • We value all learning, whether it comes from getting things right or getting things wrong.
  • We look for continuous improvement and innovation so that we can go above and beyond.
  • We regularly ask for and give feedback as a way of working together.

Empathy

We’re real people who take care of each other

  • We put ourselves in the shoes of others and listen to understand.
  • We help our colleagues to bring their best selves to work so they can live their best lives.
  • We think ‘people first’ in our everyday work and in the decisions we make.

Community

We’re committed to doing better for people and the planet

  • We find ways to support others because their success is as important as our own.
  • We find solutions that make a difference to our colleagues, our clients, their customers and the environment.
  • We give back to the community by volunteering, fundraising and creating opportunities to make a difference.

Our Story

Sopra Steria UK Story

Blogs

| Craig Minter

Unmasking greenwashing: Five tips on how to avoid it
Greenwashing is commonly used to refer to any claims of environmental benefit that are more focused on saving money or increasing revenue for the business. Read more to find out how your organisation can avoid doing this.

How Low-Code No-Code platforms can bring greater diversity to the technology sector

Organisations can start to close their skills by gaining access to more applicants and a more diverse array of talent by employing Low-Code No-Code platforms. Read more on how they can bring greater diversity to the tech sector.

| Craig Minter

Achieving Net Zero: effective supply chain engagement and collaboration

Businesses need improved access to more reliable data, as well as much greater collaboration with suppliers throughout the supply chain ecosystem. We outline the critical steps to achieving both of these objectives.

Thought Leadership

Why employee engagement is a cornerstone to a sustainable future

Nov 23, 2023, 15:37 PM
Title* : Why employee engagement is a cornerstone to a sustainable future

Through collaboration across our organisation, we’re empowering our people to prioritise the environment, and make conscious choices to benefit the planet. 

by Avinash Lunj, UK Head of Climate and Environmental Sustainability

Through collaboration across our organisation, we’re empowering our people to prioritise the environment, and make conscious choices to benefit the planet. Our aim is for everyone to be sustainability champions, taking collective responsibility for helping to mitigate our environmental impact and address sustainability issues as effectively as possible.

From our experience, a robust sustainability programme that actively involves our people not only improves engagement but also builds loyalty. It strengthens our ability to attract and retain talent, and helps foster a powerful culture of sustainability.

We’re engaging our people in the following ways:

  • Embedding sustainability in the corporate culture, which focuses on engagement and collaboration
  • Providing opportunities to volunteer and supporting charitable causes
  • Offering sustainability-related employee benefits
  • Developing green skills through participation in activities such as energy saving challenges and waste awareness campaigns
  • Reporting on performance to demonstrate the positive impact our collective efforts are having.

Some of the great work we’ve done so far includes reusing or recycling 99.5% of our electronic waste, purchasing 100% renewable electricity, introducing a new employee car scheme where only electric and plug-in hybrid vehicles are available, and rolling out a holistic energy reduction programme which looks to reduce overall consumption by 15%, when compared to 2021.

Encouraging more sustainable practices

Between 4.8 and 12.7 million tonnes of plastic enter the ocean each year– leading to the tragic destruction of wildlife in the waters, pollution of beaches and contamination of the marine ecosystem. To help be a part of the solution, we developed a policy on single use plastics (SUPs), over four years ago, which is continues to evolve in line with current legislation.

We rolled out the elimination of traditional single-use plastics across our organisation. This involved, our facilities team partnering with our catering contractors to replace plastic food and drinks packaging, with compostable alternatives made from plant-based materials. During the first year of implementation, we eliminated over 137,000 SUP packaging from food and drinks sold in canteens and replaced them with compostable products.

We stopped using plastic cutlery, water cups and water vending machines, polystyrene take-away boxes, and other plastic food containers, as well as plastic straws and plates. In time that eliminated most traditional SUPs in use. Traditional plastics are made from a process using damaging fossil fuel ingredients and they take 20-30 years to biodegrade, much longer than some types. By using plant-based packaging we not only created less demand for the hydrocarbons used in traditional plastic production, but found a product that carried certification to ensure it would biodegrade in six weeks.

At the same time, we encouraged our office canteens to offer a discount to our employees for purchases of hot drinks in reusable mugs, and as a result, 80% of hot drinks are now purchased in reusable mugs, compared with 20% before we introduced thisinitiative. With a small incentive, we have helped the vast majority of our people adopt a more sustainable practice in their every-day lives.

Promoting greener digital practices

In the era of cloud computing, the environmental impact of data centres has come under scrutiny. Some data centres use the equivalent amount of energy to heat 100,000 homes, raising concerns about resource depletion, water scarcity and carbon emissions. Raising awareness on the scale of the problem is important. The challenge is that it can be easy to assume that our individual contributions are just a drop in the ocean. However, routine activities such as taking photos, streaming media, and browsing the web collectively exert substantial energy demands. A short five-minute internet search, for instance, consumes energy equivalent to boiling a kettle for a cup of tea.

Digital sustainability is one of the major environmental challenges that we can all help to address daily. It’s clear that storing data, emails and files is energy intensive, so we run regular Digital Detox campaigns across our organisation to encourage our people to reduce their storage of emails and files. Small changes such as emptying our mailbox, limiting the number of recipients and deleting unnecessary emails can all help reduce the ‘hidden’ carbon footprint in our day-to-day activities.

Energy saving initiatives

The energy crisis has challenged all of us to think about how we reduce unnecessary usage in our homes and offices. Alongside our Energy Efficiency Working Group which formed in 2022, we initiated an energy savings campaign inviting our people to share tips on how to keep their energy bills down and reduce their emissions at home. This helped us to create behaviour changes which benefit us all, and showed a genuine interest from our people across the business in reducing the amount of energy they use personally.

By embracing energy efficiency, we've not only cut costs but also contributed to a greener planet. Our efforts include switching to LED lights in more than half of our UK offices, temporarily closing some offices during the holiday season to reduce our environmental impact and implementing real-time electricity sensors in our larger offices. These measures have slashed our building energy consumption by 50% in the past eight years.

As we celebrate our achievements, we recognise that delivering meaningful change takes time and that creating a sustainable future is an ongoing journey. Our next steps involve further collaboration, innovative approaches, and a continued commitment to sustainable practices from all our people. Our success to date has been the result of joint effort across the business, demonstrating that sustainability transcends the remit of a single department and by working together we can make changes that have a positive impact on the environment, society and the communities we’re a part of.

Read more about sustainability here.

Read more about our three-step approach to achieving net zero

Meet our Environment and Sustainability team

Read more about integrating digital technologies to deliver environmental benefits through Smart Mobility Solutions

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