Digital Platform Services

Empowering IT transformation

Cloud and infrastructure adoption is reshaping our clients' core operating models, transforming IT into a strategic business partner and enabling faster business product development.

As digital platforms become key enablers of strategic business objectives, IT increasingly works alongside business lines to ensure alignment and drive success. However, realising the full potential of new technologies can be challenging. According to Gartner, “76% of cloud projects have no measurable business contribution.”

Unlock the future of ITS management

We focus on delivering measurable outcomes through the principles of performance through prediction and agility through automation. By harnessing the latest technology, we enable predictive management and optimise efficiency. With the stability of our domain separated ServiceNow ITSM platform, we enhance our solutions using AI and hyperautomation.

Our approach

Our IT services are anchored by ITSM at its core.
Performance through prediction leverages AI-powered analytics to anticipate issues before they arise, ensuring proactive management and optimised system performance. 
Agility through automation uses hyperautomation to streamline processes, reducing manual tasks and enhancing operational efficiency.

Our Digital Platform Services (DPS) offerings allow you to build a tailored and scalable solution that​ solves your operational challenges.​ Delivered by our technical experts, supported by our innovative technology.​


Next generation IT service design, transition and consulting. Offering an innovative tiered collection of services​​.
Utilising cloud technologies to drive efficient and sustainable business​ outcomes​.
Application ops as a managed service, including legacy migration, modernisation, and DevOps-driven continuous integration and delivery.​
Flexible and reliable database support services​. Using your data to power your applications. 
Building IT architecture for modern enterprises​​.
Our innovative virtual agent and chatbot Service Desk enabled by AI and automation with a human-centric focus​.
24/7 real-time remote monitoring of on-premise, hybrid or cloud platform infrastructure and applications​​.
Fast, reliable and secure network connectivity services​​.
Ready to lead your organisation through the digital transformation journey​​.
Providing threat detection, incident response, and DevOps-integrated security for continuous protection and compliance.

Accreditations and recognition

Leader in:

  • Cloud Infrastructure Management Services,
  • Cyber Resiliency Services,
  • Cloud Infra Brokerage.

Best in Class for:

  • Azure,
  • Consulting and digital services for sustainable development.

Leader in:

  • Cloud Native Application, 
  • Application Transformation Services,
  • AI Services.

Sopra Steria – Elite Partner

We are proud of our long heritage as an Elite ServiceNow Partner.​
In teaming up with ServiceNow, we help to drive successful business outcomes, supported by over 200 specialists, and with a host of happy clients in both public and private sectors. ​

We are Elite in:​

  • Service Provider​
  • Build​
  • Advanced Platform​
  • Consulting and Implementation​
  • Reseller

Sopra Steria ranked Best-in-Class by PAC

We are one of only five providers to achieve a best-in-class rating for ServiceNow services, by analyst firm PAC.

Client success stories

REMA 1000: Simple digital processes are often the best
Sopra Steria has provided ServiceNow as a service to REMA 1000 since 2015. This includes administration, further development, project management and strategic advice, meaning ServiceNow is a central part of REMA 1000's IT landscape. 
Read more

Our unique DNA

Mature and integrated infrastructure and cloud services that support and drive our clients' global business success.

In-depth experience in managing regulatory and sovereignty challenges, tailored to businesses across Europe.

A seamless follow-the-sun support model that combines global reach with personalised, entrepreneurial service.

Are you ready to partner with us?

Ready to transform your IT services? Let’s discuss how Sopra Steria can support your organisation’s goals.

Leigh-Ann Weatherley
Leigh-Ann Weatherley
Business Unit Director, Digital Platform Services (DPS)
Ray Marshall
Ray Marshall
Head of Service Management, Digital Platform Services (DPS)

In summary

  • We drive IT transformation by adopting cloud and infrastructure technologies that align IT with business goals, accelerating product development.
  • Our Digital Platform Services (DPS) offer scalable, tailored solutions, leveraging AI, hyperautomation, and the latest technology to optimise performance and efficiency.
  • We specialise in service management, cloud operations, application management, cyber security, and more, all underpinned by our ServiceNow IT service management (ITSM) platform.
  • With market-leading expertise and global reach, we offer client-focused, round-the-clock support to meet diverse operational needs.