We know IT teams are under huge pressure - constant tickets, manual processes and the daily challenge of keeping up with demand. Too often, valuable talent gets tied up with repetitive tasks instead of driving real innovation.
That’s where DPS Digital Workflows comes in - a digital colleague that automates up to 99% of routine IT requests. Our AI-powered workflows intelligently route tickets, prevent outages and capture team knowledge automatically - all on a secure, domain-separated ServiceNow platform.
Unlike traditional solutions that take months to deploy, DPS Digital Workflows goes live in just six weeks, delivering enterprise-grade capabilities without the cost or complexity of building your own.
Our proven track record and deep customer expertise mean we handle everything from initial setup to ongoing optimisation – quietly, reliably and always with your success in mind.
Every IT environment is unique. We map your specific challenges, understand your team's workflows, and identify where your digital colleague will deliver the most value.
Built on your requirements, not generic assumptions. Pre-configured workflows adapted to your environment, with training tailored to how your team actually works.
24/7 partnership that goes beyond monitoring. We're an extension of your team, continuously fine-tuning workflows based on your evolving needs.
Your success metrics drive our AI improvements. Every enhancement is measured against your specific goals – because your outcomes are our outcomes.
Compliance audits keeping you up at night? Our domain-separated architecture means automatic audit trails and isolated data – even in shared environments. Your security is built-in, not bolted on.
Growing pains slowing you down? Whether you need your own instance or want to run on ours, scale instantly as demands surge without adding headcount or complexity.
Tired of manual processes that break? Our standardised workflows are proven to prevent outages and route tickets efficiently. Why reinvent what already works?
Knowledge walking out the door with every resignation? Our GenAI captures and applies expertise permanently – automating 99% of repetitive tasks while your team focuses on innovation.
Schedule a free consultation today and discover how DPS Digital Workflows can turn your IT investments into measurable business outcomes.