midata, which aims to give consumers better access to the electronic personal data that companies hold about them, will have a significant impact on business processes, operations and IT systems.
Changing the relationship with your customers
The UK midata initiative will fundamentally change the relationship between consumers and product and service providers. Competition will increase, margins will be squeezed and power in the customer/enterprise relationship will shift dramatically in favour of the customer. While initially its focus is on energy, consumer banking and mobile telecoms, all indications are that this will not remain the case for long.
Sopra Steria is developing cutting edge services to help your business through this change. midata will mean you will need to handle customer data in a very different way. Working with us, your business can turn something you have to do into something you want to do and drive competitive advantage for your business.