Public Safety

Sopra Steria is here to help you serve and protect the public

We’re a trusted partner to those on the frontlines, providing the technology and consulting-led support to assist in critical situations – ultimately helping to protect and serve communities, making them safer places to live. Because we work alongside you, as part of your team, we’re able to provide reliable solutions that meet your exact needs, unique to your environment.

Our technology and business change solutions are proven to enhance operations for mission critical organisations, helping to transform the frontline – as well as the back office – with business support functions. We have a breadth and depth of expertise across the public sector, so we understand your challenges at both macro and local levels.

With systems that can cut response time significantly, we help emergency services save lives. Our technology can also cut serious crime investigations down from months to days, saving victims from further harm, or preventing them from being harmed in the first place

Learn about STORM command and control platform


Our public safety expertise

At Sopra Steria, our commitment to public safety drives our innovation.

For nearly 30 years, we’ve been a trusted partner to those on the frontlines of emergency services, providing technology and expert advisory services to assist in critical situations helping to protect and serve communities.

We are proud to have ranked 8th in the policing market by Tech MarketView and one of the earliest signatories to the Police Industry Charter, supporting and driving the ongoing technological developments in the policing sector.

STORM is our market-leading Computer Aided Dispatch software, trusted by nearly 70% of the UK's police forces and internationally. With decades of proven unwavering reliability in critical missions, STORM sets the gold standard for emergency response management with reliability, resilience, and efficiency.

Our collaborations improve public safety, helping customers understand risk, effectively prioritise resources, reduce response times, and provide improved public service. We've always been driven by one goal: to enhance the effectiveness and productivity of our police forces, enabling them to serve their communities.

We’ve helped our clients navigate the ongoing challenges faced by those in public safety. Supporting major events including, G8 Summit, COP26, Operation Unicorn and critical incidents nationwide.

As policing has evolved, STORM has too. Continually improving to ensure it meets the ever-changing needs of citizens, forces and society. Reliable, consistent, and trusted, STORM allows emergency services to do what they do best - focus on the public’s safety.

Together, we are more than just software providers and users; we are strategic partners dedicated to making a real difference.

Search Sopra Steria Public Safety UK to learn more.

At Sopra Steria, we don’t just support policing transformation, we live it. With over 700 years of combined policing experience across our Public Safety Group, our team brings unparalleled insight to the challenges, pressures, and realities of modern policing. From front-line officers to senior leaders, control room operators to IT specialists, every individual we hire brings deep-rooted, lived experience of the force.

Read our blog series

Our offerings

We use our market leading STORM command and control application, and contact management utilising our end-to-end control room solution SmartContact®, to provide effective incident management. We manage emergency and non-emergency call handling and citizen call-backs for enhanced service delivery. 
We only offer the best innovations, and specialist niche products, to create standalone or add on solutions – including innovative mobile solutions, digital evidence and biometric technologies. 
Our DIR solutions adhere to the Police and Criminal Evidence Act 1984 (PACE) and Achieving Best Evidence guidance, and provide operational improvements in the way that interviews are handled and evidence is processed.
Our joint venture SSCL enables business transformation via a single operating platform, delivering HR services such as recruitment, vetting and case management, payroll, finance and accounting services including contact centre services. 

Client Success Stories

Enhancing officer visibility and operational efficiency for Humberside Police
Sopra Steria worked with Humberside Police to enhance officer visibility and operational efficiency by improving their STORM Command and Control Solution, leading to significantly better response times and resource management.

Empowering collaboration in policing to drive public service benefits
We’re delighted to have worked with Humberside Police to improve response times for emergency incidents and public safety outcomes for those who live, work and visit Humberside. 

Digital innovation and cloud migration, without the disruption: a case study with Cleveland Police Force
Sopra Steria worked with Oracle to develop a pragmatic, structured methodology for migrating the Cleveland Police Force operations onto Oracle Cloud Infrastructure (OCI), with minimal risk and disruption to key operations.

Thought Leadership

| Andy Day

Police reform is necessary, but success isn't inevitable
Policing has reached a pivotal moment. As government, policing leaders and inspectors align on the need for reform, attention is turning to the harder question: can the system successfully deliver transformational change while continuing to serve the public effectively?

| Gary Craven MCMI ChMC, Craig Dibdin

Police.AI and the future of policing technology
The UK’s Police Reforms White Paper and the creation of Police.AI mark the biggest shift in policing. Learn how AI, data standards, and national technology investment will modernise policing, boost productivity, and strengthen public trust.

| Andy Day, Neil Gladstone

AI in policing: giving officers more time where it counts
In part two of our AI in policing mini series, explore how AI is reshaping UK policing by cutting admin tasks, enhancing frontline efficiency, and promoting ethical, transparent practices.

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