Join Sopra Steria, FinTech Scotland, the University of Glasgow, and a former lead associate at the FCA for a compelling discussion on how financial services can evolve to better support customer financial health.
Drawing on exclusive insights from Sopra Steria’s latest whitepaper, this session examines how innovation, AI and Open Finance can help institutions shift from compliance-focused models to truly customer-centric approaches.
This recorded session:
- Unpacks key UK regulations – including the FCA’s Consumer Duty – and their impact on strategies to improve customer financial wellbeing.
- Explores innovative ways to assess financial health beyond traditional credit scoring.
- Demonstrates how Open Banking and Open Finance are enabling more ethical and effective support for financially vulnerable customers.
- Provides practical guidance on shifting from compliance-led models to customer-centric approaches that foster long-term value and trust.