From tool to co-worker: The rise of Agentic AI
Part of our AI deep-dive conversation series
In this episode of Sopra Steria Insights: The AI Deep Dive, Neil Gladstone, AI and Data Practice Director at Sopra Steria, Spencer Izard, Principal Analyst at PAC, and Adam Spearing, EMEA Head of AI Innovation at ServiceNow, explore a major shift in the world of artificial intelligence -
the rise of agentic AI.
They discuss what happens when AI stops being just a tool and starts acting like a coworker, bringing autonomy, reasoning, and collaboration into the workplace. Together, they unpack the opportunities and challenges this creates, from trust and accountability to how organisations can prepare for a future where humans and AI truly work side by side.
Click here to listen to the other episodes in this series
About the speakers
Neil Gladstone, AI and Data Practice Director at Sopra Steria
Neil joined Sopra Steria in May 2024 to lead the UK Data & AI Practice. His role is to partner with Sopra Steria’s customers to deliver efficient, ethical Data & AI solutions and services, as industry and government transform their organisations through the adoption of AI.
He has worked in a variety of industries and roles during his career, always with a focus on generating business value from technology. Prior to Sopra Steria, he spent 4 years as Futures Director at Roke
leading a technology & AI business, he spent 11 years at Siemens Rail in a variety of leadership roles including Business Development, Strategy, Transformation and IT, and has led technology transformation programmes at the BBC.
Spencer Izard, Principal Analyst at PAC
Spencer is a Principal Analyst at PAC, leading global research on AI to support enterprise leaders in understanding and adopting emerging technologies. His work focuses on how AI impacts enterprise strategy, decision-making, and technology transformation.
Adam Spearing, EMEA Head of AI Innovation at ServiceNow
Adam is dedicated to empowering customers to unlock the full potential of ServiceNow's AI capabilities for impactful business transformations. As a trusted advisor to numerous C-suite executives across the EMEA region, he leverages extensive industry knowledge and diverse professional background.
Adam has over three decades of experience in enterprise software, bringing a wealth of expertise to his current role. Notable previous roles include Chief Revenue Officer at SUSE and various senior leadership positions at Salesforce, including Senior Vice President of UKI Solution Consulting, EMEA Field Chief Technology Officer, and Vice President of EMEA Platform Sales.
Host: Tom McCann, Growth and Marketing Director, Sopra Steria
Tom is Sopra Steria's Growth & Marketing Director, responsible for driving our go-to-market strategy in the UK. With 30 years of experience in tech and digital, Tom has built teams and grown businesses in the UK, Ireland, and internationally.
He has advised and accelerated customers on their transformation journeys. Tom is passionate about the transformative opportunities with technology, empowering people to achieve more, driving better outcomes for customers and citizens, and
achieving efficiencies for the bottom line.
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