Public Safety

Public Safety

Helping mission critical customers save lives and protect our communities by working alongside them to provide vital technology and solutions.

How do you embrace innovation in critical situations?

Police, Fire, Ambulance, Maritime and Coastguard, CNI and RNLI crews on the frontline require information and communications technology that makes a fundamental difference to their response times and investigations. But introducing digital innovation into situations where proven reliability is fundamental is a real challenge. Equally, digital transformation is needed in back office environments to enhance operational effectiveness – but how do you achieve this in the face of shrinking budgets and central government cuts?

Sopra Steria is here to help you serve and protect the public

We’re a trusted partner to those on the frontlines, providing the technology and consulting-led support to assist in critical situations – ultimately helping to protect and serve communities, making them safer places to live. Because we work alongside you, as part of your team, we’re able to provide reliable solutions that meet your exact needs, unique to your environment.

Our technology and business change solutions are proven to enhance operations for mission critical organisations, helping to transform the frontline – as well as the back office – with business support functions. We have a breadth and depth of expertise across the public sector, so we understand your challenges at both macro and local levels.

With systems that can cut response time significantly, we help emergency services save lives. Our technology can also cut serious crime investigations down from months to days, saving victims from further harm, or preventing them from being harmed in the first place.


    Digital Ethics in Policing

    Our offerings

    Next Generation Back Office

    Our joint venture SSCL enables business transformation via a single operating platform, delivering HR services such as recruitment, vetting and case management, payroll, finance and accounting services including contact centre services.

    Incident management

    We use our market leading STORM command and control application, and contact management utilising our end-to-end control room solution SmartContact®, to provide effective incident management. We manage emergency and non-emergency call handling and citizen call-backs for enhanced service delivery.

    Best of breed technologies

    We only offer the best innovations, and specialist niche products, to create standalone or add on solutions – including innovative mobile solutions, digital evidence and biometric technologies.

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    Digital Interview Recording (DIR)

    Our DIR solutions adhere to the Police and Criminal Evidence Act 1984 (PACE) and Achieving Best Evidence guidance, and provide operational improvements in the way that interviews are handled and evidence is processed.

    Digital Enablers

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    Systems Integration

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    Infrastructure Management

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    Geographic Information Services

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    Application Management

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    Experience Design

    Strategic Partnership

    We are a strategic partner for one of the leading anti-knife crime charities in the UK, The Ben Kinsella Trust. We are using our expertise to provide practical solutions, including virtual reality immersive technology, to help fight the ongoing battle with youth knife crime in Britain. Along with our joint ventures - Shared Services Connected Limited and NHS Shared Business Services – we have made a commitment to the Trust through donations, expertise, advice and guidance to support its valuable work.

    The rising rate of knife crime on our streets is deeply concerning, and we believe technology can help support the fight against it.  By utilising the digital expertise and knowledge within Sopra Steria we are enabling the Ben Kinsella Trust to focus on their key objective of driving better outcomes for at risk youths through education and community engagement.

    Brendan Swarbrick, Sopra Steria’s Executive Client Director

    Client Stories

    Blog Posts

    Delivering a seamless end-to-end citizen centric experience.

    As every aspect of the world around us rapidly embraces the digital age, from voice assistants to the metaverse, citizens’ expectations of government digital services are growing at pace.  In recent years the pandemic has shown us how fast we can adopt digital solutions and realise the benefits they bring. Through exemplars like the Government Digital Service (GDS), the UK has led the way, putting the citizen at the centre of this digital revolution in government.

    Digital innovation and cloud migration, without the disruption. A case study with Cleveland Police Force

    | Paul Bergin

    Many UK police forces have been running Oracle’s E-Business Suite to manage their Enterprise Resource Planning (ERP) for over a decade. Over its lifetime, the system has become core to these forces’ mid and back-office operations, finely tailored through significant investment and well-established business processes.

    Paul Bergin elected to tech UK’s management committee for Justice and Emergency Services

    We’re delighted to announce that Paul Bergin, Head of the Public Safety Group at Sopra Steria, has been elected by industry peers and fellow members to join the techUK’s Justice and Emergency Services Management Committee (JESMC).

    Contact our experts