Recruitment and Resourcing Services 

Resourcing solutions that deliver results

At Sopra Steria, our technology‑driven resourcing experts deliver flexible, scalable recruitment and HR solutions that align with your strategic goals. We support every stage of the recruitment journey for Public Sector organisations, seamlessly integrating with your teams to drive quality and efficiency.

Our Recruitment Processing Outsourcing (RPO) model streamlines operations, enhances workforce agility, and gives you access to deep expertise across multiple HR and resourcing functions.

As market‑leading Public Sector resourcing specialists, we’ve spent decades solving complex workforce challenges, designing and delivering innovative solutions that improve planning, reduce costs, and boost organisational performance.

 

 

Understanding your needs 

Every engagement begins with a structured discovery phase to understand your current HR landscape and future objectives. This includes: 

  • Stakeholder workshops to capture priorities and operational detail
  • Gap analysis to identify capability shortages and compliance risks
  • Tailored solution design aligned with your culture, governance, and workforce plans 

We work collaboratively with your teams to co-develop service specifications, ensuring alignment and transparency.


Flexible delivery for every project scale

Our delivery model is designed to flex according to the scale, complexity, and urgency of each project. Whether supporting a small-scale departmental initiative or a large-scale enterprise transformation, we tailor our resources, technology, and governance accordingly. 

 

Targeted support

For smaller-scale initiatives, such as onboarding or applicant management, we deploy agile teams and automation tools to deliver rapid, efficient results. 

Example: A local authority requiring onboarding support for a short-term campaign would benefit from our templated workflows and automation tools that reduce manual effort and improve candidate experience. 

 

 

Enterprise solutions

For high-volume or complex requirements, we provide: 

  • Dedicated account teams with sector expertise. 
  • Integrated technology platforms for tracking, screening, and reporting. 
  • Supplier ecosystem management for unified service delivery.

Example: Supporting a national Blue Light Service with end-to-end recruitment across multiple locations, ensuring fairness, compliance, and innovative assessment methods.

 

 

 

Working in partnership

Collaboration is at the heart of our approach. We integrate internal teams through: 

  • Joint governance for shared accountability. 
  • Co-location or virtual integration for continuity. 
  • Knowledge transfer and upskilling to embed best practice.

 

We recognise that each customer has unique operational rhythms and cultural dynamics. Our teams are trained to embed respectfully and effectively, ensuring that our presence enhances rather than disrupts existing workflows.

Technology and innovation

Our RPO services are powered by advanced platforms for automation, analytics, and real-time reporting: 

  • Configurable applicant tracking systems. 
  • Online assessment centres tailored to your needs. 
  • Integrated screening for ID, DBS, Right to Work, and more. 
  • Onboarding portals that build engagement and improve retention. 

We also invest in AI-driven candidate matching, predictive analytics, and digital identity verification to reduce time-to-hire and improve outcomes. 

Compliance and quality

We operate to the highest standards, fully compliant with: 

 

 

 

We operate ISO-certified quality management systems and conduct regular audits to ensure adherence to contractual and statutory obligations. Our teams are trained in safeguarding, equality and diversity, and data protection.

 

Insight and continuous improvement

We provide actionable MI, including: 

  • Service volumes and SLA performance. 
  • Candidate satisfaction and dropout rates. 
  • Compliance metrics and audit outcomes. 

 

Through regular reviews and innovation workshops, we drive continuous improvement and deliver measurable value. 

Explore our latest Recruitment Webinars and Podcasts

 

Watch back the insightful session on how AI can deliver real value in recruitment, without breaking the budget. Our expert panel share practical strategies covering everything from candidate engagement to onboarding and beyond. Plus, hear from our Chief Occupational Psychologist on building team confidence and managing change effectively.

Watch here

Smarter hiring - leveraging AI  to optimise public sector recruitment. Our panel of Sopra Steria experts lead an insightful discussion on how AI is transforming the shape of recruitment. Find out how AI is bringing digital and resourcing expertise closer than ever. 

Watch here

Host Richard Burgess-Kelly, Director of Resourcing Growth and speakers Felicity Hill-Miers, Head of Recruitment and Learning Services and Lucy Stephen, Resourcing Innovation Occupational Psychologist lead the discussion. 

Watch here

In this podcast, host Alison McHarg sits down with Nick Heckscher, our Chief Experience Officer – Resourcing, for a thought-provoking conversation about the evolving world of recruitment.

Listen here

Recruitment is evolving, with renewed emphasis on delivering a positive candidate experience and ensuring satisfaction for both recruiters and successful applicants. This balanced approach reflects recruitment working at its best, where everyone involved feels valued and supported.

Listen here

In this podcast, Resourcing Solutions Consultants Allie Kennedy and Ceri Amphlett unpack their Top Resourcing Tips for 2026, exploring the major shifts reshaping recruitment and the priorities organisations need to focus on right now.

They share a set of practical, actionable insights that talent teams can start applying immediately to create hiring processes that are fairer, faster, and better prepared for the future.

Hosts

Allie Kennedy – Resourcing Solutions Consultant  

Ceri Amphlett - Resourcing Solutions Consultant

Listen here

In 2024...

  • We attracted over 1 million candidates
  • 675k applications were submitted 

  • 245k were invited to online testing

  • 157k were invited to interview/assessment

     

  • 42k contracts were accepted for new roles

     

     

Partner with our technology and resourcing experts

We work with many great partners around the UK to help everyone secure the job they want, make the career change they desire or to access the support services they need. 

If you want to join us as a Recruitment and Resourcing Services partner, please get in touch below...

In summary:
We deliver tailored recruitment and resourcing solutions across public and private sectors, with extensive experience in delivering permanent, contract, interim, and managed staffing services.
We offer end-to-end talent acquisition support, including recruitment process outsourcing (RPO), workforce planning, and delivery through major public-sector frameworks.
We have a dedicated team of experts with deep sector knowledge and ISO-certified processes, ensuring compliant, agile, and high-quality resourcing for complex business needs.