Blogs

Our thought leaders are experts in their fields. In our latest blog posts, they share their perspectives and shed some light on today’s most important issues.  

 

| Erica Livermore

Agentic AI: The shift from task automation to service orchestration

Agentic AI marks a shift from task automation to intelligent service orchestration. Erica discusses how organisations can redesign services around outcomes rather than processes, connecting people, systems and decisions more effectively. This blog outlines the governance, trust and accountability needed to deploy agentic AI.

| Gary Craven MCMI ChMC

From safe experiments to scaled impact: bridging the AI delivery gap
Why do so many AI pilots stall before production? Explore the practical steps organisations can take to move from experimentation to measurable impact.

| Will Semple

AI won't deliver on broken foundations
In order for AI to transform public services, we need to stop treating legacy, data and governance as problems to deal with later. Discover why the path from successful pilot to real-world deployment starts with getting the foundations right.
Is your organisation ready to scale AI?

Our AI Maturity self-assessment helps you understand where your organisation stands today and what it will take to go further, faster. Whether you're building momentum or scaling success, this tool offers clarity on how to improve. 

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AI Podcasts

Our thought leaders are specialists in their fields. In our podcasts, we're joined by industry leaders to shed some light on latest industry developments and share their perspectives on today’s most important issues.  

 

The AI Maturity Series: Six Pillars for Smarter Business
The AI Maturity Series: Six Pillars for Smarter Business is a 4-part webinar journey designed to help you pinpoint where you are on the AI maturity scale - and what it takes to accelerate. Drawing from our proven AI Maturity Assessment framework, we explore the six foundational pillars required to progress from AI experimentation to real enterprise-wide business impact. 
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AI Deep-Dive Podcast Series
Our latest podcast series explores AI – one of the most powerful tools shaping the future. Join us as we dive deeper into topics such as hyperautomation, data, and ethics.
Listen to the podcasts

Our AI Whitepapers

The future of Digital Employee Experience (DEX): How real-time AI, self-healing systems, multi-modal and spatial interfaces are transforming DEX
Digital Employee Experience (DEX) is transforming the digital workplace. This whitepaper explores how AI, automation, and new interaction models reduce digital friction, improve productivity, and create human-centred, connected ways of working.
2026
Thought Leadership

AI, Cloud & chaos: why data foundations matter.

Oracle AI and cloud capabilities are advancing at pace but real business value starts with strong data foundations.

2026
Video

Meet Eleanor: our new Salesforce Operational and Alliance Lead
Introducing Eleanor Dearing, who has joined Sopra Steria as Operational and Alliance Lead within our Salesforce practice. 
2026
Life at Sopra Steria