BPS consultancy

Pragmatic and outcome-orientated based on real world experience

Setting a goal is relatively straightforward; defining the right strategy is far more challenging

Sopra Steria has a variety of practical business expertise that we draw upon from our experience of helping clients transform. After a long and successful track record of helping our clients with the design of the target operating model, the transition plan to achieve it and the execution of those plans into delivery and sustainable continuous improvement, we are pleased to be able to bring these advisory services to the market.

Our consultancy services are both highly pragmatic and outcome-orientated based on real world experience of consulting and delivery. We use a blend of consultants and delivery experts to ensure that our services offer value-adding advice that we know works in delivery. We won’t suggest an option we know cannot be delivered.

Step-by-step improvement planning

Clients seek support at a number of stages in their thought process and we’ve designed our portfolio to align to these needs. From initial health-checks and maturity assessments we can validate whether your operations are as good as they could be, or simply as good as you need them to be. If not, we can define sensible step-by-step roadmaps for improvement to take you to the next stage.

We can run Enhanced Lean Improvement plans aimed at re-engineering elements of your process, including upstream value stream mapping, and at embedding a strong culture of continuous improvement in service delivery across the organisation. Our Lean Robotics consultancy service delivers process re-engineering to maximise the benefits of Robotics Process Automation technologies which, in turn, enable your organisation to focus on value-adding activities.

Our experience tells us a people-centric approach is key to successful service delivery. To support this, our portfolio of services includes business change management activities creating effective communication and stakeholder engagement strategies to ensure everyone is bought in. To further support change and innovation in service delivery we also offer a training strategy consultancy service helping you to develop your training strategy for the growth and development of your people.

To support your business case for change we will not only identify and provide quantified benefits but, using our benefits realisation modelling approach, will also let you know how these benefits can be realised - whether we’re designing new target operating models for a multi-process shared service centre or redesigning a single process.

Why Sopra Steria?

We are the leader in Finance and Accounting BPS, and run arguably one, if not two, of the largest European multi-client, multi-service shared services. We’re an early adopter of robotics, and not only that, we’ve transformed the performance of our clients, often in the face of resistance and the need for significant cultural change.

Run smarter with Sopra Steria’s business process consultancy services:


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If you have a question about our BPS consultancy services, or would like to discuss Enhanced Lean Improvement planning or Lean Robotics re-engineering, please contact us.

Related services that can help you transform your business:


Description of Sopra Steria's business process consultancy service diagram

This diagram represents a completed jigsaw of 12 pieces, each with the following names

  • Business strategy
  • Organisational design and TOM
  • SSC maturity assessment
  • Continuous improvement
  • Channel shift strategy
  • Business analytics
  • Process optimisation / automation
  • Business change management
  • Benefits realisation modelling
  • Consultancy programme and project management
  • General finance procurement P2P, payroll
  • Development of the vision