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Explore our latest thinking in digital, customer experience, consulting and more

 

| Eleanor Dearing

From sales to ‘Sales Care’ - why the future of CRM is more human, not less

There's a question I keep coming back to when I speak with organisations about their CRM strategy - are you managing your customers, or are you actually caring for them? 

| Susannah Matschke

Top 10 tips for managers and leaders driving AI adoption
Discover 10 practical tips for AI leaders to scale AI adoption, strengthen governance, upskill teams, and embed AI into workflows for real business impact.

| Ryan Lacey

Unlocking virtual capacity: How digital workflows can transform UK airport operations
UK aviation is at a critical inflection point. Expanding capacity at airports requires significant capital investment, whether through building new runways and terminals or repurposing existing infrastructure. However, these investments alone are not sufficient.
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Corporate News

2025 full year results
Paris, 26 February 2026, 7:00 a.m. – At its meeting on 25 February 2026 chaired by Pierre Pasquier, Sopra Steria Group SA’s Board of Directors approved the financial statements for the financial year ended 31 December 2025.
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