Sopra Steria has been recognised by McDonald’s as its ‘Supplier of the Year’ for 2025 at the organisation’s recent National Operations & Technology Supplier Conference.
The event, which brings together McDonald's UK executives, senior leaders and managers, alongside suppliers and operations teams, included its annual awards that recognise outstanding contributions from its industry partners.
Announcing Sopra Steria as its ‘Supplier of the Year’, McDonald’s said it had been an “exceptional and collaborative partner for McDonald’s, playing a pivotal role in multiple critical projects”.
Pointing to how Sopra Steria’s “deep McDonald’s knowledge, flexibility and proactive approach have consistently delivered outstanding results”, the award recognised that Sopra Steria “goes beyond expectations, working hand-in-hand with our teams” – and how its “commitment to timely delivery, strong communication, and stakeholder alignment, has been instrumental in our success”.
McDonald’s also noted that “through their dedication and partnership, Sopra Steria has helped McDonald’s achieve strategic goals while fostering trust and innovation”, and that during the most challenging periods of 2024, Sopra Steria “proved to be true partners, working side by side with us to navigate and resolve the difficulties. Their dedication, professionalism, and unwavering support have been exceptional throughout the year”.
Sopra Steria has partnered with McDonald’s in the UK and Ireland for almost 30 years, providing a wide range of services that help its 1,450 restaurants and 135,000 people deliver an excellent experience for millions of customers every day.
Today, this includes specialist software application support for McDonald’s pricing, payroll and finance systems, and providing expertise across its Oracle Cloud infrastructure and AI platforms.
It also involves Sopra Steria managing other third-party suppliers to ensure that bespoke technology projects are user-centric, delivered on a ‘right first time’ basis, and meet their desired outcomes.
William Hooper, Supplier Manager at McDonald’s, said: “The impact of what the Sopra Steria team consistently delivers is outstanding. This recognition is very well deserved and evidence of our great partnership.”
Neil Day, Global Client Director (McDonalds) at Sopra Steria, said: “It was a great privilege to receive this award on behalf of our expert team, which is absolutely committed to helping McDonald’s achieve its goals.
“Our team – and indeed everyone at Sopra Steria – couldn’t be prouder to receive such amazing feedback from McDonald’s, and we’re looking forward to continuing our partnership as it goes from strength to strength.”