AI has the power to transform IT service management, but many organisations
struggle to realise its benefits. Common blockers - like platform upgrades, underutilised features and governance gaps - can prevent AI from delivering real impact.
Join Sopra Steria and ServiceNow for this expert-led webinar to explore how a Managed
Service approach can:
- Fix foundational challenges
- Optimise ITSM and IT operations
- Unlock AI-driven efficiencies that reduce costs, improve service delivery and deliver measurable business outcomes
Whether you’re already using the ServiceNow platform or evaluating enterprise platforms, this session provides practical guidance to strengthen governance, improve performance and scale with confidence.
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Why attend
- Use Managed Services to optimise your platform foundation
- Overcome ITSM and operations blockers to unlock AI value
- Improve adoption, governance and performance
- Learn from real-world AI-enabled IT operations examples
- Reduce risk, cut costs and boost service delivery
Who should attend
- CIOs, CTOs, IT Directors and IT platform owners
- IT service owners responsible for ITSM performance and delivery
- Organisations seeking to maximise value from their IT service management and enterprise platforms
Speakers
- Marlon Bromfield, ServiceNow Practice Director, Sopra Steria
- Gifford Box, Head of Managed Services Sopra Steria
- Nir Evron, Generative AI Strategist, ServiceNow
- Fern Rayers, ServiceNow Developer, Sopra Steria
Register now
FREE ServiceNow Platform Health Check*
All registrants can apply for a complimentary ServiceNow Platform Health Check to benchmark your environment and identify optimisation opportunities. You’ll get a tailored review of your platform configuration, clear recommendations to improve performance and a practical roadmap to boost ROI and reduce risk.
*Limited availability; subject to suitability.