Infrastructure Management

Infrastructure Management

 

It’s not easy managing the competing pressures on your IT, and it’s certainly hard work maintaining a great service for your users and their increased demands…

Users are asking for more and more in the face of reduced IT budgets, regulatory pressures, environmental concerns and the need to keep your network secure. And increasingly complex technologies only add to the headache. If your infrastructure isn’t up to the job, you simply won’t be able to deliver.

Why Sopra Steria?

Sopra Steria has more than 40 years of Infrastructure Management (IM) delivery success. We employ three of the 40 worldwide ITIL Masters, all of whom are qualified as ‘Master’.

We’ve been an active participant in the ongoing development of the ITIL publications, including the ITIL v2, v3 and 2011. We co-authored the UK code of practice in IT Service Management (BS15000) and the International Standard for IT Service Management (ISO20000). And we have been a member of the itSMF since its foundation – serving on its management board and regularly speaking at conferences.

We are vendor agnostic and have established relationships with all the major hardware vendors, as well as niche players and SMEs in a multi-sourcing approach. This ensures we are able to give our clients the best solution to meet their individual needs. We have experience of implementing and governing an extensive supply chain, including suppliers who are not our subcontractors.

Taking a scalable approach, we monitor and manage the operation of your servers and networks. Our remote infrastructure management service – based in our multi-lingual, 400-seat facility in Poland – can provide you with the problem alert notifications and performance statistics you need to ensure your IT always delivers the performance you need.

In short, we're helping businesses and public sector enterprises transform and cost effectively manage their IT operations with our Infrastructure Management services.

What we do

We help organisations transform their businesses through:

Contact our experts

Neil Sutch

Director, Head of IMSL

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