BPS Consultancy

BPS Consultancy


Setting a goal is relatively straightforward; defining the right strategy is far more challenging

Sopra Steria offers a broad range of practical business expertise, with a wealth of experience in helping clients transform. For many years, we’ve been successfully helping our clients design target operating models, create transition plans to achieve them, and execute those plans with sustainable continuous improvement – and now we’re pleased to be able to bring these advisory services to the market.

Our consultancy services are both highly pragmatic and outcome-orientated, based on real world experience of consulting and delivery. We use a blend of consultants and delivery experts to ensure we offer value-adding advice that we know works in practice.

Step-by-step improvement planning 

Clients seek support at a number of stages in their thought process and we’ve designed our portfolio to align to these needs. From initial health-checks and maturity assessments we can validate whether your operations are as good as they could be, or simply as good as you need them to be. If not, we can define sensible step-by-step roadmaps for improvement to take you to the next stage. 

We can run Enhanced Lean Improvement plans aimed at re-engineering elements of your process – including upstream value stream mapping – and at embedding a strong culture of continuous improvement in service delivery across the organisation. Our Lean Robotics consultancy service delivers process re-engineering to maximise the benefits of Robotics Process Automation technologies which, in turn, enable your organisation to focus on value-adding activities. 

A people-centric approach 

Our experience tells us a people-centric approach is key to successful service delivery. To support this, our portfolio of services includes business change management activities, creating effective communication and stakeholder engagement strategies to ensure everyone is bought in.

To further support change and innovation in service delivery, we also offer a training strategy consultancy service helping you develop your training strategy for the growth and development of your people. 

To support your business case for change, we will not only identify and provide quantified benefits but, using our benefits realisation modelling approach, will also let you know how these benefits can be realised – whether we’re designing new target operating models for a multi-process shared service centre, or redesigning a single process. 



Helping you create the right Target Operating Model

At Sopra Steria we help private and public sector organisations to design the right Target Operating Model. We do this by exploring 6 key areas – Organisation, People, Process, Technology, Data and Customer Experience.  We then work with your organisation to become ready to embark on a journey of change. By working with Sopra Steria your organisation can identify and bridge the gaps between strategy and execution.

Why Sopra Steria?

We are the leader in Finance and Accounting BPS, and run one of the largest European multi-client, multi-service shared services. We’re an early adopter of robotics, and we’ve transformed the performance of our clients – often in the face of resistance and the need for significant cultural change.

You can run smarter with Sopra Steria’s business process consultancy services:


Sopra Steria's business process consultancy service diagram



Related services that can help you transform your business:


Description of Sopra Steria's business process consultancy service diagram

This diagram represents a completed jigsaw of 12 pieces, each with the following names

  • Business strategy
  • Organisational design and TOM
  • SSC maturity assessment
  • Continuous improvement
  • Channel shift strategy
  • Business analytics
  • Process optimisation / automation
  • Business change management
  • Benefits realisation modelling
  • Consultancy programme and project management
  • General finance procurement P2P, payroll
  • Development of the vision

Thought Leadership

Contact our experts

Becky Davis

Head of Customer & Organisation Transformation, UK Government Consulting


Mingaile vaisnoraite

Consulting Manager