Reimagined Business Process Services

As global leaders in Business Process Services, we are enabling organisations to move away from the limitations of traditional outsourcing models to leverage innovative and transformative solutions.  Through digital transformation and a focus on delivering exceptional user experience, we enable our clients to achieve optimal business outcomes.

Sopra Steria works in partnership with SSCL to provide a unique BPS solution.

Shared Services Connected Ltd (SSCL), was formed as a joint venture in conjunction with the Cabinet Office and Sopra Steria.  It is the largest provider of business-critical support services for our Government, Police and Defence clients, using insight and innovation to help drive cost-efficiencies and meet rising expectations for improved public services.

  • 46,000 employees across 30+ countries

  • Tech MarketView ‘Shining Star’

  • Top 3 UK BPS provider

  • Top 5 European Digital Service Companies

  • Delivered £405m savings to UK Government

Delivering exceptional customer experience and outcomes through innovation

SSCL’s track record for service excellence combined with Sopra Steria’s scale and global digital transformation capabilities, provides our clients with a unique opportunity to realise optimal business outcomes including operation efficiency, rationalisation of costs, risk mitigation and improved stakeholder engagement.

We measure our success by tangible end user and business outcomes.


A business-led approach to digital transformation. 

By leveraging our partnerships with leading technology companies throughout the industry, we’re able to maximise and leverage digital innovation in the solutions we provide, with a focus on driving continuous improvement, resilience and agility.

“Success is measured by what we enable clients to achieve”

Our Awards

 Client Success Stories

Saving the NHS millions – achieving huge economies of scale with innovation and best practice
Initially providing finance and accounting back office processing, NHS SBS now provides award-winning services enabling NHS trusts to focus on strategic decision making, business improvement and reallocate funds to frontline care.
Read more

Our Partners

Thought Leadership

Sopra Steria ranked third amongst the UK’s top Business Process Services suppliers
This year’s TechMarketView UK Supplier Ranking for BPS report sees Sopra Steria ranked third. The company is quoted as having the strongest performance among the major multi-service providers, with revenues having grown organically by 24.3%, boosted by a focus on platforms which deliver real business outcomes, such as its FORS, UKVI and Debt Management offerings
Press Releases
Sopra Steria UK

What are the key areas Financial Services organisations need to focus on for future Business Process Outsourcing success
This paper explores what future services will look and feel like, as well as touching on the history of BPO contracts and how we have arrived at this point.
Thought Leadership

Our team

Our team comprises experts in business processes, technology, integration and data architectures, and is involved in all stages from advice to operation. We have a unique expertise in BPS and shared services built on experience acquired over a number of years. This enables us to design solutions and run services that are both efficient and profitable for our clients.