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Explore our latest thinking in digital, customer experience, consulting and more

 

| Nikki Hayford

The principles underpinning future employability systems

Labour markets are becoming more dynamic, workforce needs are changing faster, and individuals are increasingly likely to move between sectors, roles and career pathways over the course of their working lives. In this environment, success will depend less on individual initiatives and more on the principles that underpin the system as a whole. 

| Erica Livermore

Agentic AI: The shift from task automation to service orchestration

Agentic AI marks a shift from task automation to intelligent service orchestration. Erica discusses how organisations can redesign services around outcomes rather than processes, connecting people, systems and decisions more effectively. This blog outlines the governance, trust and accountability needed to deploy agentic AI.

| Ed O'Brien

When cloud control stops being a concept and becomes a system
Most organisations know what good cloud governance looks like. The real challenge is making it work consistently in practice. This blog examines why traditional oversight breaks down at scale and how continuous, system-driven control can help organisations maintain visibility, reduce complexity and scale cloud with confidence.
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Corporate News

Sopra Steria appoints Craig Wilson as UK CEO
Sopra Steria, a major European technology player, today announced the appointment of Craig Wilson as Chief Executive Officer of its UK business. 
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