E2E Financial Services

Dec 5, 2023, 18:29 PM

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End 2 End Financial Services

Reframe your thinking

A customer-first strategy, underpinned by efficient business processes

At Sopra Steria we understand that financial services organisations can’t afford to stand still. They mustn’t allow their existing competitors or new market entrants take customers away through poor customer experiences or legacy technology platforms and processes that are not fit for purpose.

We’ve designed a platform to enhance customer relationships and streamline customer journeys through the delivery of a true shared business process service. Our platform is built to be modular in design, simple to understand, easy to consume and has a clear roadmap for future improvements.

Our services cover all stages of the customer lifecycle

Customer acquisition	Customer service	Customer exit
Acquisition	Document management	Digital offboarding
Digital onboarding	Further advances	Loan default
KYC/AML	Customer services	Collections
Account opening	Payments	Loss mitigation
Origination	Cash management	Repossessions
Migration	Transaction monitoring	Bankruptcies
Underwriting	Escrow management	Leg & sec. discharge
Securities for advances	Title management	Account closure

With over 50 years’ experience in Financial Services, we recognise the risk and cost involved in changing underlying banking and business process systems.

For this reason, our End to End Financial Services platform is designed to seamlessly integrate with existing core Mortgage, Loans and Savings systems, rather than to replace them. By using our Shared Service Platform approach, Financial Service providers can offer more personalised products and services, streamlined customer journeys and reduced operating costs. Solving system complexity enables clients to deliver a digital customer experience ready for today, and prepared for tomorrow.

Why choose Sopra Steria?

At Sopra Steria we have over 50 years’ experience in Financial Services transformation. Our software is already at the heart of many banks and building societies and is trusted by over 1,500 financial services institutions across 80 countries worldwide.

We are also one of the UK’s leading providers of Shared Services. Our strategic vision is to use our collective experience of business transformation to support the evolution of this sector.

Discover our services

Discover our latest thinking in financial services

May 11, 2023

Growing trust whilst moving online: Prioritising digital enablement in financial services

In this research report, we examine the importance of digital inclusion and discuss five key actions that lenders and investors can take now to build trust, inclusion and digital adoption.

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Tim Tomlinson

Executive Client Director, Financial Services

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