Sophie Grencis

Consulting Director, CXPartners & Sopra Steria Next UK

Sophie Grencis leads public sector consulting at Sopra Steria Next, with a specialism in user-centered design and innovation. She has worked with organisations such as the Home Office NHSBT, AXA and Google to deliver measurable impact by becoming more focused on their users.

Latest Publication

Latest Publications

Why user-centred design matters in the public sector

Sophie Grencis

Embedding user-centred design into public services ensures they are inclusive, accessible, and responsive to the real-world needs of all users, driving better outcomes and lasting social value.