Sophia Klinck

Senior Experience Consultant

Sophia is a designer and researcher with extensive experience working across public and private sector programmes. She helps teams navigate and make sense of complex problem spaces, reduce risk, and build shared understanding through research, testing, and iteration. Grounded in user-centred practice, her work focuses on shaping products and services that balance real-world constraints with what’s right for the people who use them.

At heart, Sophia’s work is about care - for participants, for teams, and for the outcomes being achieved. She enjoys making insight clear and actionable, giving teams what they need to align and move forward with confidence. Curious by nature, she explores methods that make work more engaging and impactful.

Latest Publication

Latest Publications

From commodifying trauma to care

Sophia Klinck

An honest reflection on trauma‑informed design, unpacking how well‑intentioned practices can commodify trauma and what ethical, care‑led alternatives look like.