Mark Brown

Chief Technology Officer

Mark Brown is a Chief Technology Officer at Sopra Steria, specialising in large‑scale digital workplace transformation across the UK public sector and other secure, regulated environments. He leads the design and delivery of end‑user computing services, combining strategic leadership with hands‑on execution.

His focus is on delivering a user‑centred, secure digital workplace using Digital Employee Experience (DEX), automation, and AI, helping organisations move beyond traditional IT services towards more predictive, experience‑led operating models. Mark plays a key role in shaping architectures, operating models, and innovation strategies that drive measurable improvements in service quality, efficiency, and user satisfaction.

Latest Publication

Latest Publications

The hidden cost of workplace technology friction and why Digital Employee Experience matters

Richard Caddick, Mark Brown

Learn why Digital Employee Experience matters and how reducing technology friction improves productivity and employee outcomes.