Gifford brings over 20 years of experience delivering IT services across a range of industries and is driven by a strong belief in using technology to make a positive difference in people’s lives. Having been involved with the ServiceNow Practice since its inception, he is energised by the opportunity to play a key role in its continued evolution and success.
Gifford has led complex transformation programmes, helping organisations modernise their operations, improve service delivery and create measurable business value. He thrives on building high-performing teams, fostering strong client partnerships, and translating strategic vision into practical, scalable solutions.
Known for his collaborative leadership style and pragmatic approach, Gifford is committed to continuous improvement, innovation and developing people. He believes technology should not only solve problems, but also create meaningful, lasting impact for businesses and the communities they serve.