Caroline Williams

Senior Marketing Manager

Caroline is a customer-focused marketing specialist, with 20 years' experience in B2B, financial services, technology and the public sector. Before joining Sopra Steria in 2021, she worked in local government, for PHS Group, two Microsoft Partners and regulated financial services provider Target Group. 

Latest Publication

Latest Publications

Considering the growing digital divide when delivering successful service design

| Caroline Williams

When creating digitised services, it’s critical to fully consider the growing digital divide amongst users in the UK and across the world. Digitising services is often a great way to achieve delivery at scale.