Andy Thomas

Principal Architect

Andy is a strategic IT leader with 20+ years in transforming service management through Agile methodologies. Specialising in guiding organisations from traditional to Agile/product-focused delivery, Andy has played a pivotal role in enhancing operational efficiencies and service delivery.

His experience spans driving Agile transitions, optimising processes, and coaching teams in Agile and product management principles, aligned with key business objectives. Andy brings a wealth of knowledge in cross-functional collaboration, product life cycle management, and leadership in complex project environments.

Latest Publication

Latest Publications

Is Agentic AI ready for the enterprise? ServiceNow thinks so

Andy Thomas

ServiceNow’s new Agent Fabric, in partnership with NVIDIA, introduces the domain-specific Large Language Model (LLM) ‘Apriel Nemotron 15B’, aiming to transform enterprise AI from isolated tools into a cohesive, reasoning team.