Cleveland Police Authority extends shared services partnership

Steria announced the extension of its shared services partnership with Cleveland Police Authority which will deliver additional savings in excess of €10 (£9 million). Concurrently, Steria has officially opened the new state-of-the-art Shared Services Centre in Stockton which will house the force’s finance, HR, procurement, fleet, and facilities functions.

A number of additional support services will be delivered alongside those undertaken by Steria at the start of the ten-year contract in October 2010. Effective from 1st July 2011, Steria’s remit will include centralising Crime Management units in each of the four Force districts and merging with the control room, as well as civilianising a newly combined Risk and Operational Planning unit that will handle emergency and event planning together with risk assessment and safety. As with all services Steria provides to Cleveland, these additional services will enable officers to devote more time to operational policing, through significantly reduced paperwork.

In October 2010, the shared service model was rolled out across the Force to benefit the 2,200 employees and local community. Under the partnership agreement, Steria is working with the Force and Authority to deliver key services including the control room, support for the preparation of criminal case files, and shared business services covering finance, HR, payroll, procurement, fleet management and facilities functions.

Peter Race, Chair of Cleveland Police Authority, commented: “When we embarked on the partnership with Steria we set ourselves the key objectives of delivering better services to the public, generating €55 million (£50 million) savings over ten years and maintaining a strong front-line service. The benefits generated by this partnership have helped us weather the pressures so far and this latest development will help us extend the benefits even further.

Sean Price, Chief Constable at Cleveland Police, commented: “The extension of the partnership with Steria allows us to continue our vision of Putting People First by safeguarding jobs and protecting front-line services. We are under no illusions about the challenges of the Comprehensive Spending Review and the millions that we have to save, but both the Force and the Authority are committed to reducing crime.”

Gavin Chapman, Chief Operating Officer at Steria, commented: "The shared service for Cleveland Police was designed to flex and scale in response to the client’s changing needs. As public funding comes under greater scrutiny, Cleveland is well-positioned to respond to calls for even greater cost savings and operational efficiency without sacrificing quality of policing.

He continued: “I am honoured to be part of a team working in close cooperation with the client; the process efficiencies experienced by Cleveland mark the beginning of a journey that will ultimately transform the Force in many beneficial ways.