Blaby District Council signs up to the ICT shared service centre in Leicestershire

Steria, a leading European IT-enabled business services provider, today announced a shared services agreement with Blaby District Council worth £1.3m over five years. Blaby District Council will join neighbouring councils, Hinckley and Bosworth Borough Council and Oadby and Wigston Borough Council, and the three councils are forecast to save just over £200,000 over the duration of the contract.

Steria has been providing ICT services to Hinckley and Bosworth Borough Council since 2006. The shared service between Hinckley and Bosworth and Oadby and Wigston was set up by Steria in 2009 and has already saved Hinckley and Bosworth an initial £33,000 and further 10% of the original contract value per annum. Blaby Council will join the ICT shared services centre, to benefit from more efficient IT service delivery enabled by Steria’s expertise in robust and scalable IT infrastructure.

Sandra Whiles, Chief Executive, Blaby District Council, commented, “Efficiency is the word on everybody’s lips as councils are tasked with delivering better outcomes for local people at less cost across the whole spectrum of services that we provide. The beauty of the shared service agreement with Steria is that we will be joining a well-established partnership arrangement which is already generating cost efficiencies and benefitting the local community at the same time as offering opportunities for our former ICT colleagues.

Steve Atkinson, Chief Executive Hinckley and Bosworth Borough Council added, “Not only has our partnership with Steria enabled us to achieve significant ongoing savings, but our services have also been upgraded. Steria was able to make strategic improvements, such as introducing flexible and remote access to ICT systems, which better suits the needs of council staff and enables the council to provide a better service to our customers.

Frank Morris, managing director, Local Government, at Steria UK said, “Having seen the ICT shared services centre in South Leicestershire achieve great client satisfaction, we are pleased to see Blaby District Council join in to reap similar rewards.

Morris continued: “The ICT shared services centre enables more flexible and effective ICT service delivery and can achieve greater economies of scale for our customers."