Broadcast 12:00 - 13:00 GMT
Competition for the customer is growing fiercer, and the data opportunities available from new technologies are increasing exponentially. Creating a personalised user experience is now paramount to retaining customer relationships.
In partnership with Marketforce, Sopra Steria is sponsoring a free-to-view webinar titled "Personalisation and customer engagement: where to next?" to learn what personalisation will need to look like in order to engage your customers, and how to get there.
The discussion will explore and debate key issues with senior experts:
- Ian Thomas, Sopra Steria's Managing Director - Commercial Sector
- Steve Kaye, Head of Innovation at Anglian Water
- Steve Forde, Director of Marketing & Experience, Online and On Demand at ITV
- Michael Harrit, Marketing Director at Sony
- Lindley Gooden, Journalist & Filmmaker
Secure your place for free now or, if you cannot make it, register here and you will receive a copy on-demand after the broadcast.