Sopra Steria sponsors the Innovative Emergency Services Forum

Thursday 21 April 2016
The Forum, Manchester


 This #UKIESF provides structured, interactive and intelligent discussion between senior industry experts and the UK Emergency Services to improve public services across the UK. For many years Sopra Steria has held a leading position in delivering IT and Business Services to Emergency Services across Europe. We are particularly well known for STORM our UK Command and Control system, which is operational with circa 60% of UK police forces and has now achieved acclaim through our collaborative project between Kent Fire & Rescue Service and Kent Police.

 At 11.30am, Sopra Steria’s Business Development Director, Carol Brown will be presenting with James Finch, Assistant Director Policy and Performance from Kent Fire & Rescue Service - 'Driving Emergency Services Collaboration – Multi-agency Command and Control'.

Kent Fire and Rescue Service (KFRS) and Kent Police are the first fire and police services in the UK to have a co-located control room and joint mobilising system. The successful programme has won the iESE Fire & Rescue Service Project of the Year Award 2016 for demonstrating a partnership approach to delivering improved services. Hear more about how the Sopra Steria STORM implementation is enabling the two emergency services to work together more effectively to share information relating to the mobilisation of resources, as well as improving the safety of those attending the incident. It is expected that the move to the new mobilising system will save KFRS around £2m.

Our panellist on the first debate 'Creating a model of best practice to integrate forces, what are the benefits for emergency services and the public?'  is Julie Snell, Principal Solutions Architect. Julie has been with Sopra Steria for five years; prior to this she worked in Police ICT for 20 years - latterly as Head of ICT at Cleveland Police.

This panel will be looking at issues such as:

  • How is the way that citizens are engaging with each other and with the public sector changing and how is this shaping contact management strategy within the Emergency Services Sector?
  • How are Forces looking to manage the exponential growth of different forms of digital evidence and support officers in accessing/utilising these in an effective and joined up way?
  • In times of austerity, how can Emergency Services organisations manage precious resources more efficiently to ensure that they are deployed as effectively of possible to protect the public?
  • What benefits can collaboration with partners – both public and private sector bring? And how can technology and innovation support this?

Find out more about the event.

Discover more about Sopra Steria's experience working with the Emergency Services sector.


Kathryn Howe