Our vision is to work as colleagues with Government – bringing technical and commercial innovation to join the dots and enhance public services. We work with our customers to translate policy into practical delivery through designing the simple and delivering the complex.
Our service design approach puts your customers at the heart by designing simple, accessible services across organisational boundaries. This is coupled with practical integration, delivering these complex public services through an ecosystem of innovators, capabilities and local talent.
Our local team takes a consulting-led approach. From helping you identify the problem you are trying to solve, to designing the solution and then delivering the best possible outcome. Often integrating technology that’s already in place, we help you improve your use of legacy systems and applications.
With a presence in Scotland spanning three decades, we understand the context of the Scottish public sector. We also bring our wider UK and European experience to help you innovate.
We help you realise tangible outcomes. Whether this is through automation or RPA, the delivery of digital portals or transforming and updating legacy applications. In addition, we actively work with Civtech and Fintech to deliver innovation.
Working with you, we define new operating models and deliver operational excellence, focusing on people, process and technology. By resolving your current challenges and future-proofing your operations, we can meet the needs of your citizens while driving efficiencies and reducing costs.
A major part of government transformation is successfully managing the cultural shift. We help employees and citizens embrace new digital technologies and work in agile, collaborative ways – with a focus on getting citizen interactions right, the first time, every time.
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Business Unit Director - Scottish Government