Many energy and utility operators have viewed digital transformation of their industry from a distance. Significant opportunities to serve customers better, reduce regulatory pressure, improve operational models, and develop programmes to look after the environment exist for those willing to transform themselves ahead of the curve.
Traditional industry business models are no longer fit for purpose. Renewables, distributed generation, and smart grids in the energy sector are demanding different capabilities and triggering new business models and regulatory frameworks. In the Water industry resiliency of the network, a constant supply of high quality clean drinking water, affordable billing and the effective removal of wastewater are top of the agenda.
For digital transformation programmes to succeed in the energy and utility sectors they need to start by transforming their daily operations. Each industry is based on the use of expensive fixed assets requiring significant amounts of investment to run combined with an ever growing regulatory burden. With the rise of distributed supply, alternative energy sources, and the data-driven customer interface, energy and utility companies are having to accept they are part of an information-based digital economy.
To succeed in this new economic landscape energy and utility organisations must have access to new capabilities, the right skills and suppliers who can help them meet their digital challenges.
Sopra Steria can help energy and utility organisations to develop their digital transformation strategy taking into account existing business conditions, regulatory pressures, technical competence, and customer proximity.
Working as a strategic partner to energy and utility organisations, Sopra Steria can develop, deliver and operationalise traditional technology platforms, unlock the value of data and information, simplify and accelerate cloud strategies and provide end to end system integration solutions. The solutions we provide enable the delivery of IT services which are aligned with business objectives and clear measures of success.
We have unique experience in regulated, dynamic commercial markets
Our business consulting underpins our HR, customer and IT excellence offers
Our solutions are designed to enrich customer knowledge
We transform ‘corporate’ information systems
Our service offering is end to end
We can provide end to end system integration solutions that enable the delivery of IT services aligned with your business objectives.
We help to unlock the value of data and information across your organisation, driving improved decision making, better regulatory reporting and consistent billing outcomes for your customers.
Overcome legacy technology challenges and realise value from your existing IT estate through our cloud, security, application management and API integration expertise.
We can help you simplify and accelerate your cloud strategy by building, deploying and managing workloads in multi-cloud environments, integrated with your existing IT infrastructure.
Develop, improve and deliver high-performing, user-focused applications by taking advantage of our digital transformation resources, automation tools and industry leading management methodologies.
Protect critical applications and data, and recover from breaches or failures with purpose built capabilities that prevent cyber-attacks and rapidly recover IT.
Running an energy or utility business with thousands of employees can be difficult. Our HR as a Service offering reduces complex people and system processes and delivers a cost effective and outcome driven HR function.
The opportunities for digital transformation programmes to make a real difference to customers, employees, and regulatory bodies, in the energy and utility marketplaces is significant. Senior decision makers in companies involved in these markets may feel that digital is daunting. Especially when they are trying to balance significant CAPEX investments against the pace of change expected in their operational environments. The mounting pressure to transform offers the rare opportunity for customer centric strategies, structures, and processes to be built. By embracing the digital evolution, energy and utility organisations will significantly benefit from productivity improvements, improved financial performance and regulatory reporting, better network resilience and enhanced customer service. Michelle Scarsbrook – Head of Transport, Utilities & Manufacturing
The opportunities for digital transformation programmes to make a real difference to customers, employees, and regulatory bodies, in the energy and utility marketplaces is significant. Senior decision makers in companies involved in these markets may feel that digital is daunting. Especially when they are trying to balance significant CAPEX investments against the pace of change expected in their operational environments. The mounting pressure to transform offers the rare opportunity for customer centric strategies, structures, and processes to be built. By embracing the digital evolution, energy and utility organisations will significantly benefit from productivity improvements, improved financial performance and regulatory reporting, better network resilience and enhanced customer service.
Michelle Scarsbrook – Head of Transport, Utilities & Manufacturing
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SFR (Société française du radiotéléphone) is a French telecommunications company that provides voice, video, data, and internet telecommunications and professional services to both consumers and businesses.
We worked alongside MUS to create 150,000 Safe Dig packs, and have introduced ground-breaking Robotic Process Automation (RPA) technology to automate manual work.
Edelia is a specialist provider of innovative digital energy solutions in France. A subsidiary of EDF, Edelia is pioneering the SmartHome services market, delivering a range of solutions that reduce energy usage, save time, money and resources.
Morrison Utility Services (MUS) is the UK’s leading utility services provider.
Affinity Water is the largest water-only supplier in the UK and is committed to delivering a high quality water service to all its customers.
Head of Transport, Utilities & Manufacturing
Executive Director and Head of UK Private Sector Consulting