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Creating an online pension drawdown journey for Hargreaves Lansdown

Our centre of excellence utilises the specialist capability that exists in our CX practice called cxpartners. The resources and capability within cxpartners are focused on user centred design, transforming organisations, services, and products by making them more customer centric.

A ten year partnership with Her Majesty’s Passport Office

Sopra Steria and HMPO have enjoyed a successful partnership spanning over a decade, making sure the service is delivered to a consistently high standard. Sopra Steria provides frontline and support services across all seven passport locations, with robust quality measures and accuracy in data verification and validation.

Saving the NHS millions – achieving huge economies of scale while demonstrating both innovation and best practice in business efficiency

As the world’s largest publicly-funded health service, the NHS offers a comprehensive system of healthcare for all UK residents. It employs over 1.7 million people and deals with around 1 million patients every 36 hours.

Identification and Verification - Northern Ireland Prison Service

Our innovative approach has transformed how the client manages the movement of prisoners in its high security environments. Prisoners are empowered to move securely within prison buildings independently, freeing up time for staff to focus on rehabilitation.

Sopra Steria transforms the Financial Conduct Authority’s (FCA) regulatory data submission for over 120,000 users

Driving improved user experience and significant efficiencies for the FCA

Reimagined citizen-centric Social Security services

Sopra Steria has been working with Scottish Government’s Social Security Directorate to deliver digital benefits applications since 2017.

Inspiring the next generation of scientists, engineers and tech experts at the Cheltenham Science Festival 2022

Jun 22, 2022

The Sopra Steria team made their debut at the event, as an opportunity to engage with the next generation of scientists and engineers, showcasing how experimenting with tech can lead into careers within the exciting worlds of cyber, digital and tech.

Sopra Steria’s Aerospace, Defence and Security teams raise £16,000 for Walking With The Wounded

Jun 8, 2022 | Joanne Johnson

On Saturday 14 May, 8 teams from our ADS business laced up their walking boots to fundraise for ‘Walking with the Wounded’.

6 key considerations for digital identity service design

May 24, 2022 | Tom Staley

Good service design is critical to service success and adoption. But what do designers need to consider when developing identity services? And how can they overcome the challenges they’re likely to face during the design process? Let’s take a look at six considerations for digital identity design that have been shaped by our experience.