Mobility

Mobility

 

Putting mobility at the heart of the digital enterprise

Digital transformation and mobility go hand-in-hand. Whether it’s providing a seamless service to the customer when they want it, where they want it, through whatever channel they choose, or enabling workforce mobility, the digital enterprise must also become a mobile enterprise.

By adopting mobile technologies, organisations can equip sales and field-based service staff with enterprise applications wherever they are. This liberates their workforce to engage more effectively with the customer in their own home or workplace. Employees of digital businesses are able to exploit the same mobile capabilities that they do at home, or socially, within a safe and secure enterprise environment.

For many CIOs, this has meant a steep learning curve. Cautious about the impact of dynamic online platforms on security, support and infrastructure, they have seen individual departments side-stepping them and buying their own digital systems. This has had a detrimental impact on IT spend both in acquisition and in the subsequent provision of an enterprise that can support uncoordinated digital and mobile expansion.

What’s needed is an effective mobility offering: one that allows CIOs to lead the organisation through digital transformation, rather than follow in the steps of consumerised IT in the workplace. Sopra Steria can help. We have more than 40 years’ experience of helping our clients improve their operational efficiency, transform their IT and innovate with digital and mobile solutions.

Control the proliferation of devices

We work with our clients to assess their maturity and enterprise mobility capability, helping them to shape, build and deliver a Managed Mobility Service. We understand the need for tight central control of staff IT entitlements and costs relating to mobility. And we advise on how to control and manage the proliferation of end user devices used to access working environments.

Our solutions support new ways of working and ensure data security too. They make it possible for organisations to respond quickly to opportunities and events, with access to systems and data from anywhere. They embrace strategy and policy development, as well as physical mobile device management.

What’s more, we work with the CIO or other relevant people to develop mobile applications that differentiate the business – for example workforce management apps for mobile and remote teams.

Mobile First

Our Mobile First strategy unlocks value with secure flexible propositions that enable our clients to deploy mobility at a simple, transparent cost. We build solutions on our secure agile cloud platform, delivered and managed using proven ITIL processes.

From strategy to implementation and management, we put mobility at the heart of the digital enterprise.

We help organisations take a Mobile First approach through:

Digital and mobile

As a trusted partner in some of the world’s biggest mobile and digital programmes, we have developed innovative applications and solutions with both business-to-business (B2B) and business-to-customer (B2C) implications.

Mobility outsourcing

We provision, manage and enable the entire Managed Mobility process, allowing our clients to outsource their mobility to us. This means that we manage your enterprise devices and perform end-to-end configuration and provisioning for both tablets and smartphone.

Mobility consulting

While mobile technology is ubiquitous outside the workplace, it is still not mainstream within the corporate world. So, we help our clients climb the mobility ladder with a suite of services designed to help them understand where they are now and where they need to get to.

Mobile apps

We have a particular strength in developing, testing and implementing mobile applications for business. The apps channels offer exciting ways for customers to engage with the retailer and we can develop sector specific apps for your unique needs.

Partnerships

Sopra Steria has long standing strategic partnerships with global Tier 1 telecoms provider Telefonica, and mobile software security giant Symantec. This puts us at the heart of emerging mobile developments.

Workflow management

We have developed a proprietary solution for mobile workforce management. This helps to establish vastly improved workflow integration and promotes collaborative working right across the enterprise.