Putting mobility at the heart of the digital enterprise
Digital transformation and mobility go hand-in-hand. Whether it’s providing a seamless service to the customer when they want it, where they want it, through whatever channel they choose, or enabling workforce mobility, the digital
enterprise must also become a mobile enterprise.
By adopting mobile technologies, organisations can equip sales and field-based service staff with enterprise applications wherever they are. This liberates their workforce to engage more effectively with the customer in their own home or workplace.
Employees of digital businesses are able to exploit the same mobile capabilities that they do at home, or socially, within a safe and secure enterprise environment.
For many CIOs, this has meant a steep learning curve. Cautious about the impact of dynamic online platforms on security, support and infrastructure, they have seen individual departments side-stepping them and buying their own digital systems.
This has had a detrimental impact on IT spend both in acquisition and in the subsequent provision of an enterprise that can support uncoordinated digital and mobile expansion.
What’s needed is an effective mobility offering: one that allows CIOs to lead the organisation through digital transformation, rather than follow in the steps of consumerised IT in the workplace. Sopra Steria can help. We have more
than 40 years’ experience of helping our clients improve their operational efficiency, transform their IT and innovate with digital and mobile solutions.