Business Process Services

Digital Twin

Connecting the real and virtual worlds to drive innovation and improve performance


What Is a Digital Twin?

A digital twin is a digital representation or virtual copy of a physical object, process or service, connecting the real world with the virtual world. NASA was one of the first to use this technology for space exploration missions. The same technology is now being applied to several industry sectors such as engineering, health care and transport, with digital twins being created for jet engines, wind farms, buildings and even whole cities, with the aim to drive innovation and improve performance.

Beyond a traditional computer model, digital twins reflect changes in the physical twin in real time, and they can be used to make changes to the behaviour of physical twins in real time considering several factors to improve efficiency, profitability, time and environmental.




How digital twins work and their benefits

How do Digital Twins work?

A digital twin is, in essence, a computer program that uses real world data to create simulations that can predict how a product or process will perform. With the advancement of machine learning (ML) and factors such as big data, digital twin models and programs can integrate the internet of things (IoT), artificial intelligence (AI) and software analytics to enhance performance.

What are the benefits?

There are numerous applications of digital twins which produce several benefits in order to help organisations meet their goals. One area currently using digital twins is building management. The digital twin can be used to measure and control temperature in a building to optimise efficiency and comfort for those working in the building. Supermarkets can monitor items being sold in real time and then organise stock replacement on a daily or even hourly basis. A third application would be smart motorways, monitoring speed of traffic, effects if this is slowed or additional lanes opened.

In short, creating a digital twin can allow the enhancement of strategic technology trends, prevent costly failures in physical objects and, by using advanced analytical, monitoring and predictive capabilities, test processes and services. These numerous applications are just the tip of the iceberg in terms of how this technology can be utilised to improve efficiencies, growth, profitability, meet sustainability targets and enable organisations to become leaders within business sectors.


Thought Leadership

Operationalising Digital Twin Ethics

Digital twins must be ethical, but it is altogether more challenging to say how to make that digital twin ethical.

Digital Ethics
Thought Leadership

Trustworthy digital twins in intelligent transport systems

A look into the ethics by design approach to developing digital twins within intelligent transport systems.

Digital Ethics
Thought Leadership

Digital twin ethics in the travel and transport industry

Spanning industries and contexts, Digital Twins will change how we experience, use and benefit from infrastructure and services.

Digital Ethics
Thought Leadership

Digital twin adoption: success lies in understanding the ethics

| Dr Kevin Macnish

Decision makers managing digital twin project must be aware of the ethical challenges, or risk failure and reputational damage. This article demonstrates some of the pitfalls and suggests ways for decision-makers to explore the ethics of digital twins through building on the Gemini Principles.


Sopra Steria's vision for Digital Twins are ones that represent the reality of the world around us and enable our clients to define strategic interventions that benefit their business, society and the environment.

Contact our experts

Graham Halling

Apr 26, 2022, 16:58 PM
Title : Graham Halling
Firstname : Graham
Lastname : Halling
Position : Consulting Manager – Technology and Transformation
Country : United Kingdom
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Graham’s Technology and Transformation Consultancy experience extends over 10 years, advising and supporting a wide range of public and private sector clients’ in preparing for and optimising the impact of technology on their organisations, people and operational processes. His advisory work helps clients’ to not only marry intent with operational capability but also allows clear articulation of technology and transformation value, incrementally and on an overall business case basis.