The world of work is changing. How you enable your employees to deliver business and strategic outcomes is critical to their experience in the workplace – and also how you create differentiation and competitive advantage.
In fact, a focus on employee experience is now pivotal to business success. It is essential in highlighting the cultural and technological changes that enable you to seamlessly engage with Generation Me, and transform how people feel at work. This will
consequently impact every aspect of your performance, from productivity and profitability, to absenteeism and safety incidents.
In today’s always on, always connected world, employee expectations are growing and the demand for flexible working has never been higher. Generation Me is this new workforce: one that expects to operate at work just as easily as it does at home. This means being able to access business and HR services through the channel of their choice, from anywhere, at any time, on any device.
To engage with this new, digitally savvy workforce, technology,
business and HR leaders are re-thinking outdated processes that have failed to
keep up with new ways of working and new modes of service delivery – such as
digital and cloud platforms. They recognise the need to make a significant
shift to an employee-centric model that helps the business attract and retain
the best – and most appropriate – talent.
At Sopra Steria, our future vision for the HR function is
fast becoming a reality. As HR emerges to be a strategic partner to
the business, we’re using data analytics, increased automation – including
robotics – and process transformation to put employees at the heart of
everything HR does.
While it’s true that people have always been the focus for our
HR department, HR3.0 is built on a true understanding of what today’s
employees really want in the modern workplace. Ironically, it uses
digital technologies to free up HR professionals to put ‘humans’ back
into ‘Human Resources’.
As part of our HR vision, our ‘Engaging Generation Me’ initiative has been established to modernise workplaces and update management practices. We implement smart, analytical systems and simplified, automated processes and employee services.
Morrison Utility Services (MUS) is the UK’s leading utility services provider.
I’m not one to ‘throw a sickie’. I enjoy getting out of bed and heading in to work each day. But can you say the same about your employees?
A happy employee is a productive employee: one likely to stay with you for the long term. I think we can all agree with that sentiment. But what does it take to make your employees happy?