Human Resources

HR Innovation. Together.

Sopra Steria helps HR departments transform their technology, processes and information systems to create better employee experiences and deliver optimised departmental performance

 

 

The digital era is redefining the role of the HR department


Digital transformation is having a significant impact on human resources teams across the globe. Manual processes, disparate data sources and system complexity are all impacting the role of HR professionals in their ability to deliver the right talent management programmes, employee experiences and meet ever changing business demands.  

In order to better serve the company's strategy, employees expectations and managers ever increasing workloads, HR departments need to evolve. A successful evolution will require HR departments to embrace new digital solutions if they are to transform HR from a process focused function to a people driven business.

Sopra Steria is helping over 900 organisations across the globe to meet their employees expectations, reduce managers workloads and stay ahead of the competition in the race for talent through the provision of leading Human Capital Management services and solutions.

 

 

How Sopra Steria help HR departments on their transformation journey


As a global provider of Human Capital Management solutions, Sopra Steria is helping HR departments address their most complex digital transformation challenges. We ready organisations for the new digital era through the provision of leading HCM digitally enabled platforms and services to support them on their transformational journeys. The HCM solutions we put in place helps organisations to unlock the full potential of their employees.

 

 

Our integrated HR Solution Eco-system includes best in class HCM offerings with seamless interoperability


Our integrated HR Solution Eco-system includes best of breed HCM offerings with seamless interoperability

 

To complement our solutions and ensure the very best user experience possible, Sopra Steria have developed a unique HCM interfacing platform called 4YOU. This intuitive user interface brings all of your systems, tools and processes together into one easy to use, collaborative workspace, which is accessible anytime, anywhere from any device.  4YOU empowers your staff by providing them with the ability to:

 

  • Access and Manage Personal Information – Update personal information via their very own digital file; Quickly view employment information, online pay information, holiday balances and key tasks they are working on.

  • View latest Absence Management statistics - Booked leave, sickness levels, identify employees on special leave or furlough, alert managers in real time about high levels of sickness in their teams.

  • Manager View -  See all important direct report information in one place including appraisals, feedback, tasks, planned leave, PDP’s and sickness levels.

  • Analytics - Drill deeper into key metrics which are linked to HR and business strategy including employee satisfaction levels, key job roles which are open and staff attrition rates.

  • Virtual Assistants – Enable employees to self-serve via chatbots who will answer common HR queries and questions quickly; freeing up your HR resource to focus their activities on more strategic initiatives.

 

 

By partnering with Sopra Steria for HCM solutions your organisation can benefit from:

 

  • Transformed HR operations with a single view of the workforce
  • Inform strategic decisions using powerful insights and reporting
  • Access data anytime, anywhere from any device
  • Optimise the employee experience with intuitive easy to use interfaces
  • Empower your managers/employees via self-service and reduce your administrative burden
  • Attract, on-board and retain your top talent
  • Optimise performance, reduce costs via automation and artificial intelligence 
  • Have a reliable, timely, accurate payroll processed, via powerful payroll engine
  • Make sure secure transactions, simplified controls, reliable services, and compliant HR processes are in place

 

 

Why should you choose Sopra Steria as your HR digital transformation partner?


We offer Dedicated HR solutions – whether it be as part of  our On-premise or Cloud offering our HR solutions are scalable, agile and easily integrated into existing business processes and systems.

Our HCM Platform specialists – will support you through your whole transformational journey.

 

Our Platform Credentials

 

In addition to your technical solution, we can provide you HR & Payroll Services to complement our Platform services. Our BPO services can be delivered as a part of a Fully Managed Service regime, as an outsourcing service or as a pure transactional based service. With a rich heritage and over 40 years delivering value added BPO Services, Sopra Steria are trusted by a wealth of clients across the UK. We are recognised as a BPO partner who can give organisations access to experienced and highly qualified BPO professionals, deep domain expertise in delivering transformational change and we take pride in having a collaborative culture which makes sure we deliver to the highest possible standards for our clients.

Our HCM Credentials

Awards

Innovation in our DNA

 

Sopra Steria re-invests a significant amount of our revenues each year in market leading digital solutions. This ensures our HCM solution offerings remain at the forefront in technical advancements. The Sopra HR Lab uses the latest technological advances such as connected objects, chatbots, semantic analyses, voice analyses, AI, RPA, big data, blockchain and cybersecurity to transform them into operational solutions, which are assured to benefit our clients well into the future.

 

Thought Leadership
Client Stories

Norfolk and Norwich University Hospitals Foundation Trust: Weekly Payroll helps cut agency spend

Nov 11, 2019, 12:36 PM
Title : Norfolk and Norwich University Hospitals Foundation Trust: Weekly Payroll helps cut agency spend
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With NHS providers spending more than £5bn a year on temporary staff, providers like Norfolk and Norwich University Hospitals Foundation Trust (NNUH) have partnered with NHS Shared Business Services (NHS SBS).

Background

With NHS providers spending more than £5bn a year on temporary staff, providers like Norfolk and Norwich University Hospitals Foundation Trust (NNUH) have partnered with NHS Shared Business Services (NHS SBS) to help modernise workforce processes and reduce staffing costs, while maintaining high standards of patient care.

 

The challenge

As one of the UK’s largest NHS Foundation Trusts, carrying out almost one million outpatient appointments, day case procedures and inpatient admissions every year, NNUH juggles the need for efficiency savings with the provision of high-quality care to the oldest local population of any teaching hospital in the UK.

And, in common with NHS hospitals all around the country, providing safe staffing levels on wards and in clinics often means using private sector recruitment agencies to help plug temporary gaps in its workforce. But while they can be relied upon to provide a registered nurse at short notice, this flexibility comes at a price.

Typically, agencies add as much as a 50 per cent mark-up on the hourly rate of the healthcare workers they supply. In some areas and specialisms, this can rise to as much as 100 per cent.

With NNUH spending over £20 million on agency, contract staff and locums in 2016/17, the Trust was keen to take steps to reduce its reliance on this form of premium pay. 

 

The solution

For many bank staff, one key advantage of working through an agency is the offer of weekly payments, instead of the monthly payments normally offered by most NHS trusts. With that in mind, NNUH turned to NHS SBS to help introduce a weekly payroll for bank workers, whether substantive staff or bank-only workers, incentivising its existing employees to join the hospital’s bank instead of working through an agency.

As part of the process, NHS SBS worked with NNUH to implement a new weekly payroll function – creating new weekly assignment records and terminating old monthly payment schedules as necessary – and ensured that weekly payment was the default for relevant staff.

As a result, each month there are more than 3,000 bank weekly payments for bank workers, in addition to the 8,500 employees that receive monthly payments.


The results

This initiative – combined with a number of other measures implemented by the Trust – has been transformative.

The number of bank hours work carried out by registered nurses almost doubled over 18 months – at the same time that agency hours reduced. Indeed, the Trust’s total spend on agency staff more than halved to £9.6 million in 2017/18.

Whilst NNUH benefits from these significant savings and bank staff receive the weekly payments they prefer, the Trust is working with NHS SBS on a number of other automated improvements to its workforce processes and systems.

For Ashley Judd, Deputy Director of Workforce at NNUH, the partnership with NHS SBS has been an important step in supporting his organisation’s ‘pathway to paperless’. He explained:

Like many hospitals, we still use paper for many of our transactions. For example, we have recently moved to e-payslips but we still have paper expense claims and many other pay instructions are paper-based. Whilst we obviously want to transition to being almost entirely paperless, the process needs to be carefully managed. Culturally, we can’t do it all at once.

 

NHS SBS has demonstrated it understands this and is helping us with our transition to more paper-free solutions. The team there has also been happy to develop workarounds that help us to integrate other systems – even ones NHS SBS doesn’t provide. Ensuring that everything works as seamlessly as possible is their priority and they really do work with us as a team, rather than simply service providers.

 

We regard our relationship with NHS SBS as a partnership – one where both parties have a common interest to improve services for our staff.
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