We implement standardised tools and processes right across the world that ensure consistent and quality service provision, irrespective of market or location.
It’s all down to our empowered and committed teams having access to best in class tools, a culture of continuous improvement and a network of industry-leading service partners, that support standardised processes and ensure valued service provision.
Integrated offshore delivery
Our Indian operation is a key element of our integrated delivery model, providing high quality and innovative offshore services for UK and European PLCs for more than 20 years.
It is no longer just about cheaper and faster delivery – for companies, it’s about becoming more competitive, more efficient and increasing shareholder value; for public sector organisations seeking more efficiency in citizen-centric service
delivery, it can help to make savings for the taxpayer by offering efficient e-government services at better value.
There is no ‘one-size-fits-all’ in offshoring - we have accounts that are delivered fully onshore, fully offshore, and all permutations in between, supported by common tools and processes. It’s all about finding the right balance
for each client and flexing this mix as priorities and needs change.
Tapping in to Sopra Steria India’s unique wealth of talent is key to realising this balance. Our 8,000+ members of India staff are educated to extremely high standards and have excellent language, business and technical skills, and they understand
the way to exploit technology to best drive efficiencies and improve effectiveness. They operate from centres in Noida, Chennai and Pune.