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Explore our latest thinking in digital, customer experience, consulting and more

 

| Neil Gladstone

Your customers don’t care about AI, they care about experiences

AI is a powerful enabler, but it’s not a silver bullet. The goal isn’t to deploy the latest tech for the sake of it, but to enhance the experience in ways your customers notice and value. 

| Sophie Grencis

Why user-centred design matters in the public sector
Embedding user-centred design into public services ensures they are inclusive, accessible, and responsive to the real-world needs of all users, driving better outcomes and lasting social value.

| Jo Martin

People at the core: culture, skills & human-centred AI
In the final webinar of our AI Maturity Series, Jo Martin explored how culture, skills, and human-centred design are essential to building trust, capability, and long-term impact with AI.
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Corporate News

Sopra Steria partners with the Insolvency Service to help recover taxpayer money
Sopra Steria has gone live with a new service to support the Insolvency Service in the collection of monies due under income payment agreements/orders and to recoup money for the benefit of creditors and the UK taxpayer.  
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