In 2015, Sopra Steria commissioned Dods Research to ask civil servants a series of questions about digital transformation, its impact on their work and the services they provide. This is the third consecutive year that we have undertaken the Government Digital Trends Survey. The results provide insight into how digital is understood, the benefits realised and obstacles to overcome. In this report we draw out changes and trends across those three years.
We have listened to the views of nearly 4,500 civil servants, and the information they have provided continues to reveal the enablers and barriers to change across Whitehall and beyond.