Solutions for industry

Improving the most complex of business processes

Is your business operating model still fit for purpose?

Your organisation may have grown over many decades or rapidly through mergers and acquisitions to the point where a review of your business operation indicates:

  • You may not be as agile now compared to your competitors
  • Your organisation doesn't respond to change quickly
  • Your corporate management information could be better
  • You spend more time disputing data than you do acting upon it
  • You need to redesign a new target operating model, but are unsure what is core and whether you could buy in some in-house services for less

We can help you move forward

The externalisation of business services evolved slowly until the mid- to late-1990s, when it took off rapidly - and that acceleration continues today. Such business process outsourcing is a catalyst for radical change and releases capital tied up on non-core activities.

A text alternative for this diagram is at the bottom of the pageSopra Steria uses it’s proven “Process Intelligence Methodology” (PIM) to safely transition and run even the most complex of business processes. Using tools and methods, we document and map the 'As Is' processes and develop the plan to create the 'To Be' scenario - and the continuous improvement plan beyond.

We can access your own platforms or employ our own. We deploy automation, robotics, core platforms, telephony, scanning, workflow, management information and analytics. We will combine our business process services with underpinning enterprise resource planning               (Please see an alternative to this non-text content)
(ERP) and legacy applications management to offer complete responsibility of service and outcomes.

Our global business services (GBS) delivery model gives you the freedom to choose from where and how your services are delivered: onshore, nearshore, offshore – or any combination. We have all the relevant security accreditations to give assurance and are trusted by our clients to handle the most sensitive of data. Sopra Steria delivers innovative commercial approaches to align needs, from gain-share to joint ventures.

We deliver across the value chain, whilst having a special focus on complex work, exceptions requiring judgement and sensitivity. Unlike the vast majority of entrants into BPS who built up their expertise from low-cost offshoring of simple, commodity tasks, Sopra Steria started with difficult work that pushed the boundaries of what’s core and non-core. We developed our BPS Process Intelligence Methodology from our background in co-writing PRINCE2 and ITIL for the UK Government. We built in the ability to handle the most high-end of industry processes from scratch – handling fraud recoveries, pension valuations, evidential case-file preparation, regulatory compliance and medical  records management to name a few.

If you have a question about our solutions for industry, please contact us.

Related services that can help you transform your business:

  • Finance and accounting: designing and running excellent finance operations
  • Human resources and payroll: optimising talent processes
  • Procurement: addressing the challenge of complex supplier portfolios
  • Solutions for industry: improving the most complex of business processes
  • Solutions for the public sector: freeing up resource to redeploy on front-line services
  • Finance and accounting: designing and running excellent finance operations
  • Human resources and payroll: optimising talent processes
  • Procurement: addressing the challenge of complex supplier portfolios
  • Solutions for industry: improving the most complex of business processes
  • Solutions for the public sector: freeing up resource to redeploy on front-line services
  • Finance and accounting: designing and running excellent finance operations
  • Human resources and payroll: optimising talent processes
  • Procurement: addressing the challenge of complex supplier portfolios
  • Solutions for industry: improving the most complex of business processes
  • Solutions for the public sector: freeing up resource to redeploy on front-line services
  • Finance and accounting: designing and running excellent finance operations
  • Human resources and payroll: optimising talent processes
  • Procurement: addressing the challenge of complex supplier portfolios
  • Solutions for industry: improving the most complex of business processes
  • Solutions for the public sector: freeing up resource to redeploy on front-line services
  • Finance and accounting: designing and running excellent finance operations
  • Human resources and payroll: optimising talent processes
  • Procurement: addressing the challenge of complex supplier portfolios
  • Solutions for industry: improving the most complex of business processes
  • Solutions for the public sector: freeing up resource to redeploy on front-line services

Description of Sopra Steria's Process Intelligence Methodology (PIM)

This image lists our PIM tools and methods in a circle

  • Business visioning (change)
  • TOM design (change)
  • Transition design (change)
  • Transition (change)
  • Service delivery (run)
  • Continuous improvement (run)
  • Service management (run)
  • Governance (run)

    

 

Our business process solutions for industry deliver on an impressive scale:
BPS-industry-metrics