Working with suppliers

Helping you to provide us with environmentally sustainable
products and services at competitive prices

Protecting a strong relationship

The role of our Procurement Team is to optimise Sopra Steria’s position in terms of quality, cost and cycle time of procured goods and services. We also strive to ensure that both Sopra Steria and our suppliers are protected by an appropriate contract and that a strong supplier relationship is maintained.

Sustainability in Procurement

Sopra Steria is strongly committed to economic, social and environmental sustainability within its business and throughout its value chain. We are keen to work collaboratively with suppliers to help them provide us with price-competitive products and services that improve sustainability in our business, and for our customers.

We are working to ensure our supply chain is

  • Diverse, and a source of innovation and economic opportunity for all
  • Comprised of other businesses operating ethically and sustainably
  • Reducing carbon emissions and waste

Sopra Steria will take into consideration the whole life cost of products and services we procure.

We are committed to working with SMEs, who can provide us with innovative solutions and agile services.  This is part of our economic sustainability programme, working to provide access to business opportunities for a diverse range of organisations and to support stronger local economies.

Find out more information about our work with SMEs.

How to conduct business with Sopra Steria

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Sopra Steria is a signatory to the Prompt Payment Code (PPC), which sets standards for payment best practice. The code is administered by the Chartered Institute of Credit Management and covers prompt payment, as well as wider payment procedures.

Through the code Sopra Steria undertakes, amongst other things, to pay suppliers on time within agreed terms and give clear guidance to suppliers (ensuring there is a system for dealing with complaints). Further information is provided on these web pages.

Payment Enquiries

If you have any queries regarding payment please contact accounts payable:

Payment complaints

Our complaints procedure will help resolve your supplier payment complaint as quickly as possible.